John Brooks | Page 25
Senior Service Advisor
Nissan of Elk Grove
8590 Laguna Grove Drive
Elk Grove, CA 95757
Dealership Experience
22 yrs, 3 mos
Specialties & Trainings
Nissan Bronze Certified
Nissan Award of Excellence Winner
251 Reviews
Write a Review251 Reviews of John Brooks
December 22, 2014
Awesome! What a wonderful buying experience! Fair, honest and delightful staff helped me find the perfect car for a surprise Christmas gift for my nephew. Al What a wonderful buying experience! Fair, honest and delightful staff helped me find the perfect car for a surprise Christmas gift for my nephew. Although I did have a 2 hour wait getting into the financing to pay for the vehicle due to the last minute Christmas buying rush, the entire staff were friendly and eager to make me feel comfortable. Oh and all the complementary water, coffee and soda you could ever want. I truly recommend this dealership and the two salesmen Cornell and Steven, they were the BEST!!! More
Other Employees Tagged: Chris Carlson , Shay Briggs, Joe Luiz, Cornell Thompson
November 05, 2014
Anthony glover #1 in friendly customer service Bought a hummer and had a great experience with Anthony glover and john brooks .had a slight issue with my vehicle but everyone helped out Bought a hummer and had a great experience with Anthony glover and john brooks .had a slight issue with my vehicle but everyone helped out More
Other Employees Tagged: Anthony Glover
October 02, 2014
Great Experience This is the second car we have purchased from Elk Grove Nissan. The buying experience was great. We could not have asked for anything more. Mitchel This is the second car we have purchased from Elk Grove Nissan. The buying experience was great. We could not have asked for anything more. Mitchelle answered all of our questions and took all the time needed with us. Never felt pressure of any kind. We used their service center for all of our needs with our first purchase and will continue to do so with our new car !!! More
Other Employees Tagged: Mitchelle Soneja
January 03, 2014
My family works with John and Scott exclusively at Nissan of Elk Grove. Their (John/Scott) friendly, professional manner and attention to detail keep us coming back and asking for them - ONLY. Simply put . of Elk Grove. Their (John/Scott) friendly, professional manner and attention to detail keep us coming back and asking for them - ONLY. Simply put .. I trust my family's cars to John and Scott. More
February 04, 2012
This was a second visit to fix a problem whuch needed more time than a previous visit allowed. I had complained of excessive noise inside the cab of my myr old truck. An alignment seemed to be the poss more time than a previous visit allowed. I had complained of excessive noise inside the cab of my myr old truck. An alignment seemed to be the possible cure. John had shown me the wear on my tires which indicated it was out of alignment; this also might cure the noise, he said. Two wks later I was able to make the trip from my home to get the work done. A loaner car was provided me, which I appreciated. I was able to do a few errands and also go for brunch. Came back later and consulted w John who said there WAS some misalignment. Went home happy - in a newly washed pickup! More
Other Employees Tagged: John in service dept
January 05, 2012
Mr. John Brooks, is one of the best service technician I have work with since I purchase my 2006 Nissan Maxima. He was curtious and very knowledgeable about my vehicle. I would also like to give kudo's to have work with since I purchase my 2006 Nissan Maxima. He was curtious and very knowledgeable about my vehicle. I would also like to give kudo's to the team member that performed the work on my vehicle. My vehicle was returned to me clean inside and out. Aslo, under the hood where 100% of the maintenance was perfored was spotless. Thank you guys for making sure that my vihecle will continue to run just like it was off the show room floor. More
Other Employees Tagged: John Brooks
February 22, 2011
Always receive friendly, professional and quality from John Brooks and Scott Groshong of Nissan of Elk Grove. I only schedule appointments with Nissan Tech - Scott Groshong. His attention to detail and John Brooks and Scott Groshong of Nissan of Elk Grove. I only schedule appointments with Nissan Tech - Scott Groshong. His attention to detail and quality work is 2nd to none. I trust him with my family vehicles. By the way, the only reason "price" is only good is well because - well even though I got "good pricing" .. I always want better. More
Other Employees Tagged: John Brooks / Scott Groshong
February 19, 2011
I have been dealing with Nissan of Elk Grove for a few years now and have always been treated with great service and respect, in fact Angie and John always call me by name we kid each other a lot and that years now and have always been treated with great service and respect, in fact Angie and John always call me by name we kid each other a lot and that shows me that they care. Everyone always has a hello or a smile even if it's just in passing. More
Other Employees Tagged: John Brooks (advisor) and Angie (cashier
November 23, 2010
Service Advisor Cruz was very helpful. She stepped in to support my normal Service Advisor John Brooks who was out due to an emergency. Cruz was very friendly and helpful, providing the excellent service t support my normal Service Advisor John Brooks who was out due to an emergency. Cruz was very friendly and helpful, providing the excellent service that has become the "norm" for NoEG. Nissan Tech - Scott Groshong, again - the only Nissan Tech that I use - continues to provide excellent service. Scott is the ONLY Nissan Tech that services my families vehicles. I trust him, his work and his observations and recommendations. More
Other Employees Tagged: Cruz and Scott

