John Brooks | Page 23

‘’AMAZING EXPERIENCE’’ ‘’EVERYTIME’’ i go to Nissan of Elk Grove to the service department, John Brooks ALWAYS takes care of me no matter the problem, John always finds a wa ‘’EVERYTIME’’ i go to Nissan of Elk Grove to the service department, John Brooks ALWAYS takes care of me no matter the problem, John always finds a way to fix it John always greats me and always listens to what I need done, and makes it happen. There hasn’t been a time I went to Nissan of Elk Grove and left there unhappy even if John has to go above and beyond to help me John makes it happen I will continue to get all 3 of my Nissan Vehicles there at Nissan of Elk Grove with John Brooks. More

Print

Excellent Service! To whom it may concern: The Nissan of Elk Grove Service Department continues to show great professionalism and service. I called in early morning f To whom it may concern: The Nissan of Elk Grove Service Department continues to show great professionalism and service. I called in early morning for oil change and spoke to John Brooks who advised me to bring it in as soon as I could. Then, I told him I needed it back at certain time and he said he'll try and do what he can. John Brooks and the service department was able to get my car completed on time without issue. Thank you Nissan of Elk Grove, and especially John Brooks for his honesty and professionalism. Sincerely, Alex Loya More

Print

Consistently Great Dealership Well let see in the last 6 years I have purchased 4 Nissan s from Elk Grove Nissan ... 2 Altima;s ( one got totaled in a accident ) 1 Murano (wife) Well let see in the last 6 years I have purchased 4 Nissan s from Elk Grove Nissan ... 2 Altima;s ( one got totaled in a accident ) 1 Murano (wife) 1 Rogue (Niece) Warren and company makes the buying portion hassle free and relaxed with their no games approach.. The service department attentiveness to detail makes service after the sales seamless and efficient ..My 2nd Altima purchase was negotiated over the phone from my home while I was still in a wheelchair ..there are things in ever body life that just works well , Elk Grove Nissan falls into that category Samuel Lee Cisco Tac Engineer More

Print

EXTRAORDINARY CUSTOMER SERVICE AND AMAZING EXPERIENCE! From my very first car I bought from Nissan to several others, I've had nothing but the "best of the best" at Nissan. Whether I walk through the sal From my very first car I bought from Nissan to several others, I've had nothing but the "best of the best" at Nissan. Whether I walk through the sales or service departments, all of the people are so nice and excited to help, from Khanh if he sees me in the sales room, to Kelly, John, and Miguel in service. They're all ready to greet me with a smile. Thank you, Vic More

Print

excellent customer service on Mr. Tommy and John Brooks i just want to say that tommy davis and john brooks the way they treat me god bless them their excellent customer servicewill make us come back to t i just want to say that tommy davis and john brooks the way they treat me god bless them their excellent customer servicewill make us come back to the dealer great people at elk grove nissan god bless you guys from khalida j ahadzadah 925-421-4786 More

Print

Excellent Experience in Service and Purchse of car Because of the excellent service by Matt Ling, I have purchased another Altima. I won’t switch to another dealership and lose the best mechanic. Because of the excellent service by Matt Ling, I have purchased another Altima. I won’t switch to another dealership and lose the best mechanic. More

Print

Wouldn’t go anywhere else! I have bought four cars front Nissan of Elk Grove over the last 17 years. I wouldn’t go anywhere else. Besides getting a fair deal on my cars, their s I have bought four cars front Nissan of Elk Grove over the last 17 years. I wouldn’t go anywhere else. Besides getting a fair deal on my cars, their service department is outstanding. My Murano is in tip-top shape. In all the years that I have had my car serviced, I have never had a problem. You can make your appointment on line or your service manager will gladly set up your next serving. My cars have always been ready on time and they are washed and vacuumed. On average I am in the service department for about 10 minutes and I am on my way. I love that I can call John Brooks, my service manager, and he knows me and my car. I have never had my car breakdown on me as Nissan of Elk Grove always makes sure that they fully inspect my car each time I bring it in. More

Print

Awesome Service Department! My wife and I have been customers for more than 6 years. I have never had a poor experience at this dealership. John Brook's has always been our servi My wife and I have been customers for more than 6 years. I have never had a poor experience at this dealership. John Brook's has always been our service advisor. He is ALWAYS helpful, goes the extra mile and very easy to work with. John takes ownership of any issue presented and follow's up without any delay. All the staff are really helpful, but John is simply The Best!!! I highly recommend this service department and more specifically, this dealership! More

Print

Just Mahvelous time here I had a very wonderful experience at Nissan of Elk Grove. 1st it started with the top notch service guy John Brooks then the next day I saw Khan Ho in I had a very wonderful experience at Nissan of Elk Grove. 1st it started with the top notch service guy John Brooks then the next day I saw Khan Ho in sales with such magnificent service and definitely got taken care of and Jambert in finance it was such a great experience! I would definitely go back again hands down!! More

Print

Great customer service & a wonderful staff. Ricky was very professional, polite, kind. When I dropped off my car for service and needed a rental he waited for me to return with my car rental & t Ricky was very professional, polite, kind. When I dropped off my car for service and needed a rental he waited for me to return with my car rental & transfered my luggage to my rental car. Nissan has an awesome Staff. Thanks Shaye More

Print