John Brittingham | Page 6

They tried to charge me 1349. 00 for a serpentine belt and pulley, in which they just put on a month ago, but of course its not there fault that it popped off... It was the pulley 00 for a serpentine belt and pulley, in which they just put on a month ago, but of course its not there fault that it popped off... It was the pulley that broke. Why didn't you change the pulley when you first replaced the belt?..and it comes as a kit. Could it be so i can come back and spend more money? No good! Anyway took it somewhere else after paying 198.00 just because they looked at it and got the belt and pulley fixed for underv300.00 bucks. Now i know dealer prices are higher but come on 1349.00 for a belt ? Thats ridiculous!!! More

by usjazz07 Verified Customer Verified Customer

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Zavanna was great! She had a wonderful attitude and was friendly and efficient. The car came back washed too, which was unexpected but appreciated. She had a wonderful attitude and was friendly and efficient. The car came back washed too, which was unexpected but appreciated. More

by CJULIAN214 Verified Customer Verified Customer

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Experience was great as always. In love with the new service center. John was great and made sure that my car was taken care of with everything that was needed. Much appreciated In love with the new service center. John was great and made sure that my car was taken care of with everything that was needed. Much appreciated. More

by sandyalvarez54 Verified Customer Verified Customer

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Excellent service! Loved the new look, staff were extremely nice and went the extra mile! Thank you! Loved the new look, staff were extremely nice and went the extra mile! Thank you! More

by SILLIDAZI Verified Customer Verified Customer

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Gay Family Kia Service was always the best, but their new service center is amazing. Scheduling appointments is easy and convenient. This is the only place I’ll buy an service my Kia vehicles. service center is amazing. Scheduling appointments is easy and convenient. This is the only place I’ll buy an service my Kia vehicles. More

by RWCOBB19 Verified Customer Verified Customer

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Great service was provided. I wish they had car rentals so more work could have been done. I wish they had car rentals so more work could have been done. More

by ECOATS0 Verified Customer Verified Customer

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Our Service Advisor was great! He explained the process ahead of time and completed our first maintenance very quickly while we waited in the very comfortable wait area. He explained the process ahead of time and completed our first maintenance very quickly while we waited in the very comfortable wait area. More

by ckorndorffer13 Verified Customer Verified Customer

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We brought our Kia K5 to be serviced because it was knocking was told we need an alignment which we got done picked up the car and the knocking started again the next day called to reschedule for the w knocking was told we need an alignment which we got done picked up the car and the knocking started again the next day called to reschedule for the work on the car again let’s voicemail have not received any feedback on when they could fit us in More

by marthamccarty19 Verified Customer Verified Customer

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I bought my Sorrento used from another source, but ever since I had it serviced by Gay Family, my experience has been excellent. They offer the best service of any dealer I know for any brand and I have o since I had it serviced by Gay Family, my experience has been excellent. They offer the best service of any dealer I know for any brand and I have owned Cadillacs, Mercedes, Jaguar and Alfa Romeo. I would buy another Kia from them and have it serviced at Gay Family More

by CHRISTIANVANDAELE Verified Customer Verified Customer

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John & Tanner provided excellent customer service, quick turn around time, and communicated thoroughly. I really appreciate the care they took and my vehicle is running great. Thanks for giving me a little turn around time, and communicated thoroughly. I really appreciate the care they took and my vehicle is running great. Thanks for giving me a little hope in humanity again! More

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