John Brittingham | Page 19

I scheduled an oil change and regular maintenance and when I went to get it done, I was also told there was recall work that needed to be done and it would take a couple hours. I was not too happy about when I went to get it done, I was also told there was recall work that needed to be done and it would take a couple hours. I was not too happy about that since I was not aware of it ahead of time. However, they got it done as quickly as possible, which I appreciated. More

by megalesarah Verified Customer Verified Customer

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Service reps are always in a bad mood, never assist, and they never have loaners or solutions. Service takes am their time to fix or do any work on the vehicle. they never have loaners or solutions. Service takes am their time to fix or do any work on the vehicle. More

by Hagomez88 Verified Customer Verified Customer

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Exceptional service and communications with each person I interacted with on the phone and in person. interacted with on the phone and in person. More

by Michael R Verified Customer Verified Customer

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The service department personnel were extremely helpful and everything was done as requested. Very friendly as well. and everything was done as requested. Very friendly as well. More

by BOBNSHERIE Verified Customer Verified Customer

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The explained everything to me thoroughly. Arranged an activity for my wait time. Were very kind and knowledgeable. Arranged an activity for my wait time. Were very kind and knowledgeable. More

by MSKALEN20 Verified Customer Verified Customer

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Service center staff are pleasant. Service was completed timely. I've driven Kia Soul cars since 2015 and been very pleased with the service. Service was completed timely. I've driven Kia Soul cars since 2015 and been very pleased with the service. More

by PEGBALLARD Verified Customer Verified Customer

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I have been going to Gay Family Kia for over 10 years, and they are still as amazing, friendly, courtesy, and efficient since day 1. and they are still as amazing, friendly, courtesy, and efficient since day 1. More

by courtney.campbell.289 Verified Customer Verified Customer

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John Brittingham was very knowledgeable and helpful. He explained any issues and communicated my concerns directly to the technician. My vehicle was completed in a timely manner and was washed He explained any issues and communicated my concerns directly to the technician. My vehicle was completed in a timely manner and was washed More

by SREDDING3405 Verified Customer Verified Customer

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They were great! Especially John… he helped with the warranty coverage. They worked with me for pickup since I couldn’t pick my vehicle up until after the Service Dep Especially John… he helped with the warranty coverage. They worked with me for pickup since I couldn’t pick my vehicle up until after the Service Department was closed. They went the extra mile and stayed a little later to turnover the vehicle to me. Great customer service!! More

by RIVERSGT2 Verified Customer Verified Customer

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My experience was awesome and service center manager Roy is always so helpful and accommodating in every situation is always so helpful and accommodating in every situation More

by LIBERTOJOAN Verified Customer Verified Customer

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