Experience was great, Steven was very professional and
     courtesy.  Waiting area was clean and big.  Car was done on time.  
     courtesy.  Waiting area was clean and big.  Car was done on time.  
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    by Moore_ivy
    
    
    
    
        
        
                    
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                    Oct 06, 2025 -
                    
                        Koons Tysons Toyota responded
                        Thank you for sharing your experience with Steven and our team! We appreciate your business and hope to see you again at Koons Tysons Toyota. 
                     
                 
         
 
 
    
    
    
    Service writer was very nice And knowledge , will ,
     definitely Become a regular customer , haven’t been there for a while, but love the way that treated me
     definitely Become a regular customer , haven’t been there for a while, but love the way that treated me
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    by huannguyen
    
    
    
    
        
        
                    
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                    May 01, 2025 -
                    
                        Koons Tysons Toyota responded
                        Huannguyen, we're delighted to hear that you had a positive experience with our service team at Koons Tysons Toyota. We look forward to welcoming you back as a regular customer!
                     
                 
         
 
 
    
    
    
    Excellent service and I look forward to returning for my
     next visit and thank you.
     next visit and thank you.
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    by R6jacobs@aol.com
    
    
    
    
        
        
                    
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                    Mar 17, 2025 -
                    
                        Koons Tysons Toyota responded
                        We love seeing 5-star reviews. Thanks for sharing and choosing Koons Tysons Toyota! 
                     
                 
         
 
 
    
    
    
    Excellent service writer and technician , will come back 
     , fast and on time required for finishing 
     , fast and on time required for finishing 
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    by Thuy Nguyen 
    
    
    
    
        
        
                    
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                Other Employees Tagged: 
                
                
                    
                        Matthew Ragsdale
                    
            
     
    
    
    
        
                
                    Jan 22, 2025 -
                    
                        Koons Tysons Toyota responded
                        We are glad to hear that our Koons Tysons Toyota team provided excellent service. Thanks for sharing your experience with us!
                     
                 
         
 
 
    
    
    
    James was exceptional he renewed my trust from previously
     poor experience. The car seems well.
     poor experience. The car seems well.
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    by Julia
    
    
    
    
        
        
                    
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                    Nov 12, 2024 -
                    
                        Koons Tysons Toyota responded
                        Julia, we are glad to hear that James provided excellent support. Thanks for choosing Koons Tysons Toyota!
                     
                 
         
 
 
    
    
    
    Fantastic David customer service Alex thank you so much
     UT the best of the Best 
     UT the best of the Best 
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    by Victor.cruz
    
    
    
    
        
        
                    
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                    Oct 16, 2024 -
                    
                        Koons Tysons Toyota responded
                        Victor, thank you for leaving Koons Tysons Toyota a five-star review! We are delighted to hear that David and Alex provided top-notch service. Until next time! 
                     
                 
         
 
 
    
    
    
    We have always admired the staff without exception.
     Matt Ragsdale is extraordinary and everybody else we’ve dealt with recently has gone out of his or her way, especially David McDermott, John Boehm, A
     Matt Ragsdale is extraordinary and everybody else we’ve dealt with recently has gone out of his or her way, especially David McDermott, John Boehm, Ali, the cashier, Keith the head of rentals and Carli, his Deputy, have all been wonderful. 
I say this at a time when my wife and I are disputing a decision of Toyota headquarters to charge us for $2496.87 to replace an original faulty exhaust pipe system the failure of which could have  caused us to run off the road at high speed on an interstate highway system. 
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    by Retired Foreign Service Officer 
    
    
    
    
        
        
                    
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                    Oct 15, 2024 -
                    
                        Koons Tysons Toyota responded
                        Thank you for your kind words about our team at Koons Tysons Toyota. We're glad to hear that Matt, David, John, Ali, Keith and Carli have provided exceptional service. We understand the frustration with the exhaust pipe issue and encourage you to reach out so we can assist further in resolving this matter with Toyota headquarters. Your safety is important to us!
                     
                 
         
 
 
    
    
    
    James Case handled everything for my RAV4 politely,
     efficiently and quickly.  He did extra things to keep me informed.  
     efficiently and quickly.  He did extra things to keep me informed.  
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    by Susan.low.01
    
    
    
    
        
        
                    
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                    Sep 03, 2024 -
                    
                        Koons Tysons Toyota responded
                        We're delighted to hear that James provided such efficient and polite service for your RAV4 at Koons Tysons Toyota. Thanks for sharing your positive experience!
                     
                 
         
 
 
    
    
    
    I have been servicing my vehicles for years at Tysons
     Koons. This location has exceptional customer service. Also, their service center provides honest suggestions for repairs, which is hard to find at o
     Koons. This location has exceptional customer service. Also, their service center provides honest suggestions for repairs, which is hard to find at other shops or dealerships.
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    by CustomerDC
    
    
    
    
        
        
                    
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                    May 06, 2024 -
                    
                        Koons Tysons Toyota responded
                        We're delighted to know you've been satisfied with our service over the years at Koons Tysons Toyota. We pride ourselves on honesty and exceptional customer care, so it's great to see that reflected in your experience. Thanks for sticking with us! 
                     
                 
         
 
 
    
    
    
    Great experience as always.
     We will come back over and over. The entire team is exceptional. 
     We will come back over and over. The entire team is exceptional. 
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    by Amar105
    
    
    
    
        
        
                    
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                    Feb 26, 2024 -
                    
                        Koons Tysons Toyota responded
                        Thank you for the review! We hope to see you again at Koons Tysons Toyota!