John Bevardos

Land Rover Santa Monica responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Land Rover Santa Monica.

Land Rover Santa Monica responded

Thank you for your feedback. While we’re glad to hear you had a positive experience with your service advisor, we’re truly sorry to learn that your overall service visit didn’t meet expectations. We apologize for the extended time your vehicle was in the shop and for the unresolved repair issue. We understand how frustrating that can be. We also appreciate you pointing out the lack of backend support for John, and we’re addressing this internally to ensure a smoother experience going forward. We’d like the opportunity to make this right. Please feel free to reach out to us directly marketing@jlrsm.com so we can look into this further and work toward a resolution.

Land Rover Santa Monica responded

Thank you for your kind words! We’re so glad to hear that your service advisor provided quick, helpful follow-up and made your experience a great one. We truly appreciate your trust and look forward to welcoming you back again!

Land Rover Santa Monica responded

Thank you for your continued trust and loyalty! We're so glad to hear that John has consistently provided professional and helpful service over the years. We truly appreciate your kind words and look forward to continuing to serve you.

Land Rover Santa Monica responded

Thank you for the incredible compliment! We’re honored to be considered the best and most responsive Land Rover dealership in California. Your support means a lot to our team, and we’re committed to continuing to deliver exceptional service every time you visit.

Land Rover Santa Monica responded

Thank you for taking the time to share your experience with us. We truly appreciate your kind words about Rus and understand how much he meant to you as a trusted service advisor. While we’re sorry to see him go too, we’re so glad to hear that John provided you with the same exceptional level of care and made your recent visits smooth and positive. We’ll be sure to share your feedback with John and the team. Thank you for your loyalty to Jaguar Land Rover Santa Monica — we look forward to taking care of you again in the future!

Land Rover Santa Monica responded

Thank you so much for taking the time to share your experience. We’re thrilled to hear that Jon and the entire team made you feel so well taken care of and helped make a challenging situation as smooth as possible. It means a lot to us to know that Jon’s care and professionalism stood out, and we’ll be sure to share your kind words with him. We truly appreciate your trust in Jaguar Land Rover Santa Monica and look forward to serving you again!

Land Rover Santa Monica responded

Thank you so much for your loyalty and for sharing your experience! We’re thrilled to hear that Derrick, Sudhir, and the entire team made your car-buying process seamless and enjoyable once again. It means a lot to us that you’ve trusted us for your fourth vehicle — we truly appreciate you and look forward to many more with you at Jaguar Land Rover Santa Monica!

Land Rover Santa Monica responded

Thank you so much for sharing your experience! We’re delighted to hear that John has been kind, respectful, and so helpful — especially during a stressful time after your accident. It means a lot to know you’re happy with the service you receive at Jaguar Land Rover Santa Monica. We truly appreciate your trust and look forward to taking care of you again!

Land Rover Santa Monica responded

Thank you for the wonderful feedback! We’re so glad to hear that John consistently exceeds your expectations and delivers exceptional customer service. Your kind words mean a lot to us, and we look forward to welcoming you back to Jaguar Land Rover Santa Monica!