John Bergin
John Bergin at Patrick Subaru

John Bergin

Service Advisor

Patrick Subaru

3 Elm St
Shrewsbury, MA 01545

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42 Reviews
not yet
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42 Reviews

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42 Reviews of John Bergin

August 01, 2023

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Employee Rating

Great local dealership! !! John took great care of me.I really appreciated the loaner car More

by MW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 06, 2023

Dealership Rating
Employee Rating

Excellent and thorough job. Work was completed as promised. Had to return the following week for rear brakes and again was accommodated on a timely basis. More

by rbcgione
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 08, 2023

Patrick Subaru responded

Hi, we really appreciate your great feedback! Safe travels!

December 27, 2022

Dealership Rating
Employee Rating

Excellent dealership from Sale's to Service. Christian in sales and John in service, very knowledgeable and professional guys and they get the job done. Keep up the great work!!! More

by mikea424
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christian Capellan

Jan 03, 2023

Patrick Subaru responded

Hello, Mike! Thank you for taking the time to leave a review of Christian, John, and the rest of our team. We look forward to working with you again in the future!

September 09, 2022

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Employee Rating

Unfortunately, Patrick Subaru did not provide good service to me or my vehicle as stated by the service director. I had made an appointment for 7:15 am, however, they wanted to keep my vehicle for tw More

by Haley
Customer Service
Quality Of Work
Recommend Dealer
No
Sep 14, 2022

Patrick Subaru responded

Hi Haley, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. If you would like to discuss your experience in more detail, please email Chris at ccooper@patrickmotors.com at your earliest convenience. We always look for opportunities to improve so we hope to hear from you.

April 29, 2022

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Employee Rating

I just want to give a shout out to John in the service dept. He is knowledgeable, courteous and extremely helpful whenever there is a question. He is always patient when this layman asks questions about More

by Barb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Todd Stalker

May 27, 2022

Patrick Subaru responded

Hello, Barbara! Thank you very much for your business and for taking the time to leave such a kind review for your experience with John and our team. We truly appreciate your feedback and your willingness to drive all the way out to Patricks! Wishing you a safe and happy weekend.

March 11, 2022

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Employee Rating

Working with Patrick Subaru is a dream come true. Al is fantastic, he is on top of his game, sincere and never ever pushy! In fact, everyone we have worked with has been amazing. Thank you Patrick Su More

by ash.mackenzie
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank Wilcox, Al Pagliarulo, David Marcoux , Tri Le

Mar 23, 2022

Patrick Subaru responded

Hello, Ash! Thank you very much for your business and for taking the time to leave such a kind review. We truly appreciate your feedback and wish you many safe and happy miles on the road ahead! Take care.

January 20, 2022

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Employee Rating

John usually takes care of me when I service my car at Patrick. He goes above and beyond and explains everything! More

by KH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 26, 2022

Patrick Subaru responded

Thank you very much for your continued business and for taking the time to leave such a kind review. We truly appreciate your feedback and hope you have a great day!

January 07, 2022

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Employee Rating

Thank you very much Laura and Tri! You were extremely flexible throughout the process and great to work with! My new family is going to look really good and feel incredibly safe in the new Outback. More

by m.benoit26
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Laura Lawrence , Heather Bernier, Tri Le

Jan 12, 2022

Patrick Subaru responded

Hello! We're so happy to hear you're loving your Outback so far. Thank you very much for your business and for your kind review! Wishing you all the best and many safe and happy miles on the road ahead.

September 17, 2021

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Employee Rating

The staff at Patrick Subaru go out of their way to make sure I have all of the information I need. Everyone is friendly, helpful, answer questions in detail and do everything necessary to make sure my expe More

by SnowDog23
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Marcoux , Heather Bernier, Gabriel Borelli, Michelle Bourget, John Watt

Sep 20, 2021

Patrick Subaru responded

Thank you very much for taking the time to leave such a kind review for our team! We truly appreciate your feedback and hope you have a great week. Take care!

April 03, 2021

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Employee Rating

I usually avoid going to dealerships to buy vehicles due to shady sales people and arrogant finance managers, but I must say my experience at Patrick motors was incredible, from the 1st phone call I receive More

by berthela201
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Al Pagliarulo, John Canty, David Marcoux , Ashley Cubbedge, Jeff Moberg

Apr 12, 2021

Patrick Subaru responded

Good morning! Thank you so much for your business and for taking the time to leave a review. We truly appreciate your feedback and are happy to hear that our team exceeded your expectations! Please feel free to reach out with any questions you may have, and enjoy the rest of your week!

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