John Ballard

I bought my F150 over the internet. After contacting a number of different Ford dealers, it was Quinn (salesman) and Five Star Ford of Dallas that answered my questions and worked with After contacting a number of different Ford dealers, it was Quinn (salesman) and Five Star Ford of Dallas that answered my questions and worked with me for the best possible deal. My total experience with Five Star Ford of Dallas was in a word, exceptional. I am completely satisified with my F150. Thank you Quinn and Five Star Ford of Dallas! More

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Answered all my questions in a timely manner. Very professional and knowledgeable about the f150. Very professional and knowledgeable about the f150. More

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Landon and John were very courteous and helpful. It was my first purchase of a car in this state and they were great. It was my first purchase of a car in this state and they were great. More

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This is my second time making a purchase with Five Star Ford in Dallas and each time was awesome! Raed did not stop until he got me approved and into something totally great! Lupita, John and Brett were al Ford in Dallas and each time was awesome! Raed did not stop until he got me approved and into something totally great! Lupita, John and Brett were also fantastic! The team is courteous, friendly, professional, helpful, patient, and honest with over-the-top customer service! I definitely will be making a third purchase with them! More

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everyone at the dealership was very friendly and helpful. the facility was very clean and neat. the facility was very clean and neat. More

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Jordan was great to work with. Very quick response time both in person and via text, which is hard to find. Excellent customer service and an easy going, no pressure sales approach Very quick response time both in person and via text, which is hard to find. Excellent customer service and an easy going, no pressure sales approach. Attentive and helpful even after I purchased the vehicle and had questions later on. I’d recommend asking for him! More

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Raed was so amazing! ! He was very accommodating, professional, and extremely nice!! He hand held us all the way through this car buying experience!! He is an expert at ! He was very accommodating, professional, and extremely nice!! He hand held us all the way through this car buying experience!! He is an expert at his job all the while being caring and understanding and very patient!! Thank you!! More

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Raed, he is very knowledgeable of the vehicles. We appreciate how he took care of our needs and eliminated our concerns. The day needed with a positive transaction due to our interaction!! We appreciate how he took care of our needs and eliminated our concerns. The day needed with a positive transaction due to our interaction!! More

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I welcomed the opportunity to walk into a car dealer and and be totally comfortable with the sales and overall staff. I have purchase vehicles over the last 64 years and by far this was the best experience and be totally comfortable with the sales and overall staff. I have purchase vehicles over the last 64 years and by far this was the best experience I had. I will do something that I never done before. I will recommend 5 Star Ford to anyone I know that is considering a vehicle purchase. Thank you all of you folks at 5 Star Ford. More

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I found after the fact that John willfully lies to customers and gladly stalls when a customer is owed a refund because the figure for the trade in payoff was much higher than the actual payoff. I n customers and gladly stalls when a customer is owed a refund because the figure for the trade in payoff was much higher than the actual payoff. I now must believe that the financial management of Five Star Ford is ethically questionable. John stopped texting responses to my questions because he knew the answers in several texts contradicted each other. More

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