John Bain | Page 4

Always an easy buying experience here. This is our 6th car bought from here and always treated very very good. This is our 6th car bought from here and always treated very very good. More

by brent_802002 Verified Customer Verified Customer

Report | Print

Excellent experience! John was super nice and helpful! Lee and Molly were great as well. They went out of their way to give me directions as google had me lost! I got a go John was super nice and helpful! Lee and Molly were great as well. They went out of their way to give me directions as google had me lost! I got a good deal and I am very happy with my new ride! 😊 More

by twinld1971 Verified Customer Verified Customer

Report | Print

I can no longer recommend this dealership to friends and family. The sales process was good, to good. I was told that the truck I was going to purchase on a Thursday would get new brakes, provide a secon family. The sales process was good, to good. I was told that the truck I was going to purchase on a Thursday would get new brakes, provide a second key, tires, an alignment, and attempt to repair a small dent on thebside by end-of-day Tuesday. When I arrived on Tuesday the truck looked good on the lot. As soon as I drove off the lot it became clear that not all the work was performed or done correctly! After talking to management they offered to get me an appointment 12 days later!! And of course I received the excuse, it's hard to find good help, we have a busy schedule.. My question in return was, how did you expect to get all of the work promised prior to delivery (2.5 days) with the same technicians that now requires me to wait 12 days for service?! More

by Bsims2000 Verified Customer Verified Customer

Report | Print

Easy to deal with make an offer and they will tell you if it can be excepted or not it can be excepted or not More

by larrykraft59 Verified Customer Verified Customer

Report | Print

Great experience! Had some issues getting a check cut but they held the car as they said they would and worked with us. They were polite and fun to be around. Great Had some issues getting a check cut but they held the car as they said they would and worked with us. They were polite and fun to be around. Great experience! More

by corbin.s.phillips Verified Customer Verified Customer

Report | Print

Great customer service. Luxury Imports was great to work with. They made my trade in very fair as well. Luxury Imports was great to work with. They made my trade in very fair as well. More

by 34ajlawrence11 Verified Customer Verified Customer

Report | Print

This is the second vehicle we’ve bought from Luxury & Imports and each experience has been nothing but good! They are kind, fair, & honest and very accommodating to our requests. We were able to test dri Imports and each experience has been nothing but good! They are kind, fair, & honest and very accommodating to our requests. We were able to test drive any vehicles we asked for and once we had chose our vehicle, they took care of the minor details we had requested (shampooing seats, greasing door, etc.). Overall would definitely recommend! More

by kassidy.hett Verified Customer Verified Customer

Report | Print

Pleasant experience on the purchase of our Expedition. Trade In was fair. Price of the Expedition was fair and the transaction experience was smooth. I will gladly refer others to this dealership. Trade In was fair. Price of the Expedition was fair and the transaction experience was smooth. I will gladly refer others to this dealership. More

by limonfamily1 Verified Customer Verified Customer

Report | Print

I went into the Leavenworth location desperate for car. And Herschel was awesome he did everything to get me in a car that day he actually cared I've never dealt with any car dealership like that before I And Herschel was awesome he did everything to get me in a car that day he actually cared I've never dealt with any car dealership like that before I will refer them to everybody I know More

by ketronjoan Verified Customer Verified Customer

Report | Print

We were in desperate need of a vehicle because my transmission went out on my vehicle. We were able to get approval over the phone and close to our requested monthly car payment. Everyone we dealt wi transmission went out on my vehicle. We were able to get approval over the phone and close to our requested monthly car payment. Everyone we dealt with was super friendly. They made the experience go smoothly. The finance guy was very honest and knowledgeable. This is a smaller car lot, but we highly recommend them! More

by niss23 Verified Customer Verified Customer

Report | Print