John Baessell

Very disappointed in their after purchase service. I have a few issues that Volkswagen should stand behind, but they just blame others for their lousy product. I have a few issues that Volkswagen should stand behind, but they just blame others for their lousy product. More

by Escalady Verified Customer Verified Customer

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Best car dealership I ever got a car from would highly recommend this place excellent recommend this place excellent More

by ZADEALDULAIM Verified Customer Verified Customer

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It's always great to see happy customers for I was one of them when I leased my vehicle 2 years ago. Sadly today, lack of service after the sale has changed all that. I don't enjoy writing negative reviews a them when I leased my vehicle 2 years ago. Sadly today, lack of service after the sale has changed all that. I don't enjoy writing negative reviews and prefer to write the positive but I had to here. Front tires and rear brakes needing replacement after 14,000 miles of prudent driving. When I spoke to Sales Manager Chris Falzone he completely agreed this was premature wear and was going to get with the General Manager / Owner Sidd Chandler to inquire about goodwill funding since this was a rare situation. Chris failed to call back and I drove to meet him face to face. Same understanding and desire to help. Gave me his card with his cell and told me to reach him via his cell since it was best. He said the next day he'd talk to Mr. Chandra. Nine days later after a few respectful text messages for status and nothing from Chris. VW Customer care stated it was not them but the dealership who could offer goodwill contrary to what Mr. Chandra stated. Mr Chandra wanted a VW Customer Care number to which I provided in emails to no avail. Mr. Chandra does not reply to his emails either. In closing, always great when buying a new car but never again from Sunrise VW after this lack of professionalism and disrespect. More

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Courteous and professional, accommodating and attentive to details. Takes their time to listen and work out a resolution. to details. Takes their time to listen and work out a resolution. More

by RAGGMUFF Verified Customer Verified Customer

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John was an amazing service adviser, I will only use this service center from now on service center from now on More

by luke_longworth Verified Customer Verified Customer

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Excellent service for my Volkswagen Tiguan. Will definitely bring my car here again. Everyone in the service department does a great job including the manager. Will definitely bring my car here again. Everyone in the service department does a great job including the manager. More

by GIRAFFE5626 Verified Customer Verified Customer

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The Sunrise Teams are incredible- from Sales to Maintenance they know how to deliver great Customer Service Maintenance they know how to deliver great Customer Service More

by GQ Verified Customer Verified Customer

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This is one of the best dealership treatment ai ever experiment. Everyone professional and the amount of waiting time for services its the fastest this is not a 5 star but 6+. experiment. Everyone professional and the amount of waiting time for services its the fastest this is not a 5 star but 6+. More

by eliezer429 Verified Customer Verified Customer

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Excellent sales team and management, the car buying process was made so easy, I told them what I wanted and what I had to work with, before I know it I was walking out the door with a new vehicle process was made so easy, I told them what I wanted and what I had to work with, before I know it I was walking out the door with a new vehicle More

by SMC111488 Verified Customer Verified Customer

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Thank you for all the sales people involved in buying my new car and also the financial people new car and also the financial people More

by mbeaty9966 Verified Customer Verified Customer

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