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John Augustine
John Augustine at Honda of Ames
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John Augustine

Service

Honda of Ames

220 Kitty Hawk Dr
Ames, IA 50010

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4.6
194 Reviews
4.6

194 Reviews

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194 Reviews of John Augustine

September 28, 2023

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Employee Rating

They were able to keep me updated on progress of vehicle repair/recall. Good communication! More

by Mak
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Recommend Dealer
Yes

Other Employees Tagged: Isaac Lauber

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Sep 28, 2023

Honda of Ames responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 27, 2023

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Thus Honda dealership provides friendly customer service. They do their best to get you and your can out of there as quickly as possible. Great inspection updates More

by LORIFVINCENT87
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Recommend Dealer
Yes
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Sep 28, 2023

Honda of Ames responded

Thank you, Lori! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honda of Ames, we look forward to having you as one of our valued customers for many more years to come!

September 22, 2023

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Great service and things are always what they quote . That’s why I come back over and over More

by DAVELAWSON
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Melvin Gawley, Dustin Cakerice, J.Edgar Potter

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Sep 24, 2023

Honda of Ames responded

Dave, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 15, 2023

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I was traveling and noticed that my tire was losing air. I was able to reach out to the service department there in Ames and they worked me right in. It turned out I had a screw in my tire. I can’t tell More

by Beckylove2103
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Sep 16, 2023

Honda of Ames responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Honda of Ames to be a positive one. Please don't hesitate to reach out if you need anything else.

September 04, 2023

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I have been a customer for many years always professional and great service every time great people etc More

by BENTLEYONE51401
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melvin Gawley, Dustin Cakerice, Eric Cherveny, John Pulver, Jonathan Ballard, Jordan Clemens, Kyle Clark, Nathan Ryan, Jason Goodman

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Sep 05, 2023

Honda of Ames responded

Thanks for sharing your thoughts about your experience with Honda of Ames. We appreciate your business and hope to see you again soon!

August 30, 2023

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I would tell people if they need any kind of work on there Honda to call u guys More

by ROGOMEZBEARS
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melvin Gawley, Jonathan Ballard, Jason Goodman

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Aug 31, 2023

Honda of Ames responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 10, 2023

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Always get great service when I bring my car! We've bought 4 cars from them and get all service done here. More

by KDHASSALL
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Smith

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Aug 11, 2023

Honda of Ames responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 09, 2023

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I take my Subaru to Honda of Ames for regular maintenance. They are prompt, professional, and reliable. More

by DBAHRENFUSS
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Workmanship
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Recommend Dealer
Yes
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Aug 10, 2023

Honda of Ames responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Ames.

August 06, 2023

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Very courteous and friendly. Explained what they did. Made things right when service took longer than anticipated. More

by Vicki
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Workmanship
Service Time
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Recommend Dealer
Yes
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Aug 08, 2023

Honda of Ames responded

Thank you, Vicki, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

July 31, 2023

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Employee Rating

Appreciate the friendly staff and the coupons I received in the mail to put towards my oil change and tire rotation More

by Kim S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Cherveny, Jonathan Ballard

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Aug 01, 2023

Honda of Ames responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Kim, and we are thrilled that you found your experience with us here at Honda of Ames to be a positive one. Please don't hesitate to reach out if you need anything else.

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