John Atwood

I brought my 2024 Chevrolet 3500 in for an oil change, fuel filter, cabin air filter and tire rotation. After driving it home i looked closely at the write up and they charged for more engine oil than the fuel filter, cabin air filter and tire rotation. After driving it home i looked closely at the write up and they charged for more engine oil than the vehicle calls for. I then checked the oil level and sure enough it was overfilled!!! The oil change was on a friday, so i was stuck all weekend researching the possibility of damage from this overfill. I lost all use of the vehicle until they were able to get me in the following week. I asked if they wanted it towed but was told to just drive it in and they would rectify the situation. They did a full drain and filled it to the appropriate level, but whatever long term damage it caused is my responsibility if it happens after the warranty expires. Besides repeated panic attacks and losing faith in the reliability of my diesel truck they fixed their mistake. More

by WALKERM87 Verified Customer Verified Customer

Report | Print

The experience at the dealership was spot on. The service technician was knowledgeable and professional The service technician was knowledgeable and professional More

by kosarovich69 Verified Customer Verified Customer

Report | Print

I brought my vehicle in for routine service they did exactly as asked and in a timely manner exactly as asked and in a timely manner More

by pupsjr88 Verified Customer Verified Customer

Report | Print

Excellent service. Went out of there way to make sure all my needs were met. Went out of there way to make sure all my needs were met. More

by wmcdona2 Verified Customer Verified Customer

Report | Print

Javier was great to work with. Got me exactly what I wanted hassle free. Thank you. Got me exactly what I wanted hassle free. Thank you. More

by jetfan1973 Verified Customer Verified Customer

Report | Print

Everything was handled professionally and courteous also efficiency. And that is why I can recommend you to others. efficiency. And that is why I can recommend you to others. More

by jwredskins50 Verified Customer Verified Customer

Report | Print

The service was quick, professional, and done in a very timely manner. Personnel, we’re friendly and happy to provide prompt service. I could not ask for anything better. timely manner. Personnel, we’re friendly and happy to provide prompt service. I could not ask for anything better. More

by david.dalton49 Verified Customer Verified Customer

Report | Print

Traded in a recently purchased vehicle that didn't work out for me , ended up going with a lease to keep costs down stayed right around current payment. out for me , ended up going with a lease to keep costs down stayed right around current payment. More

by pupsjr88 Verified Customer Verified Customer

Report | Print

Great experience all the way around. They gave me a fair deal for the service, everyone was polite and professional, and they finished the job ahead of schedule. No complaints. They gave me a fair deal for the service, everyone was polite and professional, and they finished the job ahead of schedule. No complaints. More

by JB967 Verified Customer Verified Customer

Report | Print

service completed in a reasonable amount of time, service advisor was courteous and reviewed results with me. satisfied with visit. advisor was courteous and reviewed results with me. satisfied with visit. More

Report | Print