John Arnold
John Arnold at Kelly Ford
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John Arnold

Ford Truck Manager

Kelly Ford

420 Cabot Street
Beverly, MA 01915

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11 Reviews

Dealership Experience

6 yrs, 9 mos

Industry Experience

11 yrs, 10 mos

not yet
rated

11 Reviews

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11 Reviews of John Arnold

December 31, 2024

Dealership Rating
Employee Rating

Once again Kelly Ford has exceeded our expectations. From our first phone call with Amanda, who went above and beyond with our numerous questions and calls. Her professionalism and can do attitude was More

by Cape Ann Storage & Ipswich Self Storage
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 02, 2025

Kelly Ford responded

Thank you so much! We’re thrilled to hear that Amanda, John, and Mark all contributed to making your experience at Kelly Ford exceptional. Amanda will be delighted to know her professionalism and dedication made such a positive impression—she truly is a rising star! It’s wonderful to hear that John ensured a smooth and efficient process and that Mark went above and beyond with your trade and vehicle delivery. Your kind words about our team and acknowledgment of our “We Make It Easy” motto mean the world to us. We look forward to assisting you again in the future—thank you for choosing Kelly Ford! 🚘✨

September 21, 2023

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Employee Rating

Great service excellent staff. the techs were awesome. Caitlin was very helpful when I got there. More

by portaginny33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Tarsook, Deb Pyrro, Mark Galante, Ian Coyle , Sarah Britt, Adam Hoyt, Michael Myette, Caitlin Snow, Mohamed Zizi

Oct 13, 2023

Kelly Ford responded

Thank you, portaginny33, for sharing your positive experience at Kelly Ford! We're thrilled to hear that you received great service and encountered an excellent team during your visit. Caitlin and our dedicated technicians strive to provide top-notch assistance to every customer, and your kind words are a testament to their hard work!

May 13, 2023

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Employee Rating

Everyone was concerned and very very helpful Caitlin was awesome as well as Ian Guided me into concerns about my truck and helped me make an informed decision thank you so much More

by Mikemyette77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Tarsook, Mark Galante, Ian Coyle , Sarah Britt, Adam Hoyt, Michael Myette, Gary Sbordone, Caitlin Snow, Mohamed Zizi

March 26, 2022

Dealership Rating
Employee Rating

Extremely anxiety free truck buying experience. X-Plan Pricing with great program discounts/customer cash. More

by Marbleheader F-150
Customer Service
Friendliness
Price
Recommend Dealer
Yes

July 08, 2020

Dealership Rating
Employee Rating

So pleased with the service I received at Kelly Ford Kelly Ford took all the stress out of my car buying experience. John Arnold took the time to listen to my needs and put me in a vehicle that was p More

by lrmartin36
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Gary Sbordone

Jul 09, 2020

Kelly Ford responded

On behalf of John and Gary, thank you for sharing this with us! We are pleased to know that they both made sure that any stress involved in buying a car was eliminated and that you were well taken care of. We certainly appreciate you taking the time to share this with us!

June 02, 2020

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Employee Rating

Awesome Service! Recently bought a used truck from Kelly Ford. Went to do my first oil change and found and issue with the oil pan drain plug. Brought it in to have More

by R. Thomson
Customer Service
Recommend Dealer
Yes

Other Employees Tagged: Melvin DeLeon

Jun 12, 2020

Kelly Ford responded

On behalf of John and Melvin, thank you for sharing your experience! It is great to know that your first oil change went well and that the issue that was found was resolved. We will be sure to pass this along to John and Melvin!

October 08, 2019

Dealership Rating
Employee Rating

pleasure to do business From the moment I met Dave Labrecque and Gary Sbordone, these gentelmen worked hard to get me in a newer truck. John Arnold and Larry Bousbaa assisted More

by fordboys
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dave Labrecque , Larry Bousbaa, Gary Sbordone

Oct 09, 2019

Kelly Ford responded

We are happy to hear that! It is great that Dave, Gary, John, Ambrose, and Larry took such good care of you and worked hard to get you into a newer truck. We are glad that the entire process was so pleasant and Ambrose and Ray were so helpful the first time. Thank you for sharing your experience with us!

April 16, 2019

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Employee Rating

Fleet truck purchase Big shout out to Kelly Ford especially truck specialist John Arnold the guys over there went above and beyond, we got a great Deal on a 2018 F3 50 du More

by Jayjay49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Adam Hoyt, Gary Sbordone

Apr 18, 2019

Kelly Ford responded

Hi Jason! We are so glad to hear how John really went above and beyond to help you out! Thank you for the recommendation!

December 29, 2018

Dealership Rating
Employee Rating

New F150 pickup Everyone was great to deal with. John Arnold was awesome!! Never felt pressured but Was advised of some add ons that I wanted and are extremely happy More

by Pashley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Adam Hoyt, Ray Liimatainen

December 12, 2018

Dealership Rating
Employee Rating

Recent Purchase I never knew purchasing a vehicle could be so easy until I walked through the doors of Kelly Ford. The entire staff fosters a welcoming and stress-fre More

by Snow Storm 5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: John Celesk, Robert England, Adam Hoyt, Ray Liimatainen

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