John Arnold
John Arnold at Kelly Ford
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John Arnold

Ford Truck Manager

Kelly Ford

420 Cabot Street
Beverly, MA 01915

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10 Reviews

Dealership Experience

6 yrs, 6 mos

Industry Experience

11 yrs, 7 mos

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rated

10 Reviews

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10 Reviews of John Arnold

September 21, 2023

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Employee Rating

Great service excellent staff. the techs were awesome. Caitlin was very helpful when I got there. More

by portaginny33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Tarsook, Deb Pyrro, Mark Galante, Ian Coyle , Sarah Britt, Adam Hoyt, Michael Myette, Caitlin Snow, Mohamed Zizi

Oct 13, 2023

Kelly Ford responded

Thank you, portaginny33, for sharing your positive experience at Kelly Ford! We're thrilled to hear that you received great service and encountered an excellent team during your visit. Caitlin and our dedicated technicians strive to provide top-notch assistance to every customer, and your kind words are a testament to their hard work!

May 13, 2023

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Employee Rating

Everyone was concerned and very very helpful Caitlin was awesome as well as Ian Guided me into concerns about my truck and helped me make an informed decision thank you so much More

by Mikemyette77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Tarsook, Mark Galante, Ian Coyle , Sarah Britt, Adam Hoyt, Michael Myette, Gary Sbordone, Caitlin Snow, Mohamed Zizi

March 26, 2022

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Employee Rating

Extremely anxiety free truck buying experience. X-Plan Pricing with great program discounts/customer cash. More

by Marbleheader F-150
Customer Service
Friendliness
Price
Recommend Dealer
Yes

July 08, 2020

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Employee Rating

So pleased with the service I received at Kelly Ford Kelly Ford took all the stress out of my car buying experience. John Arnold took the time to listen to my needs and put me in a vehicle that was p More

by lrmartin36
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Gary Sbordone

Jul 09, 2020

Kelly Ford responded

On behalf of John and Gary, thank you for sharing this with us! We are pleased to know that they both made sure that any stress involved in buying a car was eliminated and that you were well taken care of. We certainly appreciate you taking the time to share this with us!

June 02, 2020

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Employee Rating

Awesome Service! Recently bought a used truck from Kelly Ford. Went to do my first oil change and found and issue with the oil pan drain plug. Brought it in to have More

by R. Thomson
Customer Service
Recommend Dealer
Yes

Other Employees Tagged: Melvin DeLeon

Jun 12, 2020

Kelly Ford responded

On behalf of John and Melvin, thank you for sharing your experience! It is great to know that your first oil change went well and that the issue that was found was resolved. We will be sure to pass this along to John and Melvin!

October 08, 2019

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Employee Rating

pleasure to do business From the moment I met Dave Labrecque and Gary Sbordone, these gentelmen worked hard to get me in a newer truck. John Arnold and Larry Bousbaa assisted More

by fordboys
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dave Labrecque , Larry Bousbaa, Gary Sbordone

Oct 09, 2019

Kelly Ford responded

We are happy to hear that! It is great that Dave, Gary, John, Ambrose, and Larry took such good care of you and worked hard to get you into a newer truck. We are glad that the entire process was so pleasant and Ambrose and Ray were so helpful the first time. Thank you for sharing your experience with us!

April 16, 2019

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Employee Rating

Fleet truck purchase Big shout out to Kelly Ford especially truck specialist John Arnold the guys over there went above and beyond, we got a great Deal on a 2018 F3 50 du More

by Jayjay49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Adam Hoyt, Gary Sbordone

Apr 18, 2019

Kelly Ford responded

Hi Jason! We are so glad to hear how John really went above and beyond to help you out! Thank you for the recommendation!

December 29, 2018

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Employee Rating

New F150 pickup Everyone was great to deal with. John Arnold was awesome!! Never felt pressured but Was advised of some add ons that I wanted and are extremely happy More

by Pashley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Adam Hoyt, Ray Liimatainen

December 12, 2018

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Employee Rating

Recent Purchase I never knew purchasing a vehicle could be so easy until I walked through the doors of Kelly Ford. The entire staff fosters a welcoming and stress-fre More

by Snow Storm 5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: John Celesk, Robert England, Adam Hoyt, Ray Liimatainen

December 10, 2018

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Employee Rating

Great truck purchase experience Kelly Ford’s sales team, from the salesperson to management , has done away with the preconceived notion that a person has to go on the defensive once More

by I can’t believe it was that easy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: John Celesk, Robert England, Adam Hoyt, Ray Liimatainen

Dec 11, 2018

Kelly Ford responded

Thank you! This means a lot and we are glad that everyone from sales to management were so helpful. Making sure you feel welcome is a huge priority for us, and we are glad you received that! Again, thank you for sharing your experience with us!

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