John Anderson
John Anderson at Murgado Lincoln of Chicago
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John Anderson

General Sales Manager

Murgado Lincoln of Chicago

2501 N Elston Ave
Chicago, IL 60647

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3.2
6 Reviews
3.2

6 Reviews

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6 Reviews of John Anderson

March 27, 2025

Dealership Rating
Employee Rating

Did great on oil change I appreciate your service and all the time spent on my car More

by cieralewis730
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 28, 2025

Murgado Lincoln of Chicago responded

Thank you for your kind words! We’re glad to hear you were happy with the oil change and the time spent on your car. We appreciate your business and look forward to helping you again in the future!

March 16, 2025

Dealership Rating
Employee Rating

We were passed around to multiple people and everything took forever. Nobody was ever on the same page with pricing. Manager was super salesy and condescending. Finance was pushy and attitude changed when More

by Ocp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Assad Hamzeh, Steve Riedl

Mar 26, 2025

Murgado Lincoln of Chicago responded

We’re sorry to hear about your experience and appreciate your feedback. We aim to provide a smooth and transparent process, and it’s clear we missed the mark this time. We’ll review your comments to improve our customer experience. If you’d like to discuss further, please don’t hesitate to reach out. We’re glad Steve was able to assist you.

March 16, 2025

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Employee Rating

I took my car in to have the battery checked. They didn’t check the battery and the battery died the day I picked the car up. More

by bradleycdavidson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 26, 2025

Murgado Lincoln of Chicago responded

We appreciate your feedback and understand your frustration. If you'd like, we can schedule a follow-up to make things right. Let us know how we can assist you.

March 14, 2025

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Employee Rating

Proud to be apart of the family great service and always professional thank you for making it great More

by tremainer7128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 26, 2025

Murgado Lincoln of Chicago responded

Thank you for the five-star review! We're glad we could provide you with great service!

March 14, 2025

Dealership Rating
Employee Rating

Attempted to over charge us for brake pads, a battery, and a coolant leak. Got lower quotes at two other places. Terrible communication. Did not call or contact after car had been assessed. We had to reac More

by cmrose1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 26, 2025

Murgado Lincoln of Chicago responded

We’re sorry to hear about your experience and appreciate your feedback. Clear communication and fair pricing are important to us, and we regret that we didn’t meet your expectations. If you’d like to discuss this further, please email our GM: charles.grosso@murgadofordlincoln.com. Thank you.

February 20, 2025

Dealership Rating
Employee Rating

Great service dept great sales man and great car we bought and the finance mgr was excellent More

by joeinmish
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ali Bila, Jessica Hernandez , David Villegas

Feb 21, 2025

Murgado Lincoln of Chicago responded

Thank you for your kind words! We're glad you had a great experience with our service, sales, and finance teams. Enjoy your new car!

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