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83 Reviews of John Anderson
Verified Customer
October 26, 2024
Great people! I was however very disappointed I needed a battery and you had none in stock had to go to advanced auto. Was not pleased with them. Would much rath I was however very disappointed I needed a battery and you had none in stock had to go to advanced auto. Was not pleased with them. Would much rather give you my business. More
by EV806
October 19, 2024
Great dealer and service in every way. Do what they say: on time, rack rate, make sure you know what service is needed to keep your trusty steed running smoothly and reliably, and do the w Do what they say: on time, rack rate, make sure you know what service is needed to keep your trusty steed running smoothly and reliably, and do the work quickly. Add in a great waiting room with drinks and more than you'd ever expect and why go elsewhere? This one is a class act from purchase to repair. More
by JCD3
Other Employees Tagged: Issa Kone
October 16, 2024
Subaru of Gwinnett took great care of my Forester as they always have. I thought there was some serious damage to my car, but it just needed a realignment badly. So thankful for their honesty. always have. I thought there was some serious damage to my car, but it just needed a realignment badly. So thankful for their honesty. More
by KRowan
October 12, 2024
NOTE: This is my FOURTH response to survey requests. I believe better coordination is needed between those seeking such responses. Below is my response to the survey previously sent to me: ////////// I believe better coordination is needed between those seeking such responses. Below is my response to the survey previously sent to me: ////////////////////// I prefer to text my response, because when I clicked on the link above it REQUIRED me to set up a Google account, which I do not wish to do. I don't know what format or questions are contained in your survey, so I will just give my free flow response. I live in Aiken, South Carolina and am staying with my daughter in Dacula while repairs are being made to my home damaged by hurricane Helene. I normally have my Subaru serviced by Gerald Jones Subaru, in Augusta GA. To avoid further suspense, let me just start by saying that Gwinnett Subaru is the absolute BEST service department I have ever experienced in my 76 years. I have owned Mercedes and been to some of, what I thought were elite dealerships, but I was blown away by the atmosphere and culture of service I experienced at Gwinnett Subaru. From the welcoming by name on the service board to the near detailing wash of my vehicle at departure, everything was superb. I don't mean that as just a common platitude, your service was far above my expectations; and I have high standards. A "quite" room, a child's play room, a video of the mechanics under hood vehicle inspection, even a water bowl and doggy treats for our furry friends; what more could anyone ask for (well maybe a recliner 😂)? I know this is not your typical survey response format, so I'll just close by saying Thank You for letting me be your customer. Richard C Skillman rskillma@bellsouth.net More
by RSKILLMA
August 28, 2024
Hello, I noticed a couple of dings on my car after I got home. Not sure if those are related to the service performed on the car, but I don't recall them being there when I took my car there. How can I proc home. Not sure if those are related to the service performed on the car, but I don't recall them being there when I took my car there. How can I proceed? is there a way to look at the cameras? More
by 4alfaro
August 25, 2024
Great people— always very thorough and fast. Friendly. Professional. And great space to wait and eat snacks. Friendly. Professional. And great space to wait and eat snacks. More
by MIKEWARDNER
Other Employees Tagged: Jeff Bowman, Julie Adams, Hailey Armour
June 19, 2024
I only dealt with mg service person. He was great. Overly impressed with dealership also. He was great. Overly impressed with dealership also. More
by robertleshno
Other Employees Tagged: Jill Thurston, Jeff Bowman, Julie Adams, Susan Brown, Hailey Armour, Jeremiah Ramirez, Michael Gallardo, Tim WIllis, Issa Kone
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