John Albono
John Albono at Lokey Nissan

John Albono | Page 81

Service Advisor

Lokey Nissan

27758 US Hwy 19 N
Clearwater, FL 33761

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4.6
1,054 Reviews
4.6

1,054 Reviews

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1054 Reviews of John Albono

June 16, 2021

Dealership Rating
Employee Rating

Lokey Nissan is always ready to serve! They have knowledgeable, personable, respectful and just all around delightful personnel! I have been a loyal customer for many, many years! More

by Madmom3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim McCoy, Anthony Nicholas, Chuck Schnitker, Kevin Massey , Amberlyn Moore, Wade Morris

Jun 20, 2021

Lokey Nissan responded

Your satisfaction is our top priority. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

June 15, 2021

Dealership Rating
Employee Rating

Always get treated great whenever I go, even if it is simply for an oil change. The service advisor, John, explained all items thoroughly and completely. More

by Mary G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 18, 2021

Lokey Nissan responded

Hi Mary, thank you so much for your positive comments about Lokey Nissan! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

June 15, 2021

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Employee Rating

Service from John was exceptional. Interaction with Chuck Schnitker (the technician I originally booked my appointment under online) was xxxx poor, & if I didn’t move out of the area, it would probably have More

by dominique.ollison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chuck Schnitker

Jun 18, 2021

Lokey Nissan responded

As Owner Loyalty Manager, I am sorry to hear that you had such a disappointing visit. This is certainly not how we want our team to represent the Nissan brand. We take pride in how we address our guests’ needs. I'd like to hear more about your experience. Please feel free to email me at dfitzwater@lokey.com or call me directly on my cell at 727.325.0332. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

June 15, 2021

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Employee Rating

Service was delivered when promised. Communication with the advisor was good. I wish there was a better process for greeting customers. You basically have to walk inside and then stand there waiting for so More

by Richardhicks0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 18, 2021

Lokey Nissan responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Lokey Nissan! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

June 13, 2021

Dealership Rating
Employee Rating

John was very helpful in getting me in and out very quickly.I had a oil change done and my tires rotated. He’s always so helpful. More

by corrieferro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 18, 2021

Lokey Nissan responded

Hello Corrieferro, we appreciate you taking the time to leave us this feedback. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

June 13, 2021

Dealership Rating
Employee Rating

I love Lokey Service because they honor the appointment time, get the work done accurately and efficiently, they give us notice of what may need looking at in the future, but I never feel that they are try More

by knowell5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Amberlyn Moore

Jun 18, 2021

Lokey Nissan responded

We are very happy to have provided you with such a positive experience! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

June 12, 2021

Dealership Rating
Employee Rating

Excellent service. John was very helpful. Prompt and fast service. I was taken care of as soon as I arrived at the service drive in More

by zacspal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 18, 2021

Lokey Nissan responded

Thank you for your kind words and this wonderful review! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

June 11, 2021

Dealership Rating
Employee Rating

John assisted my daughter and I with oil changes for our Nissan Rogue and Nissan Rogue Sport. He was friendly and professional. We appreciated the service we received. More

by adekaiser4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 13, 2021

Lokey Nissan responded

Thanks for your praise and kind comments about our team. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

June 11, 2021

Dealership Rating
Employee Rating

I've moved here from NY three years ago and have using Lokey since then. Always been completely satisfied with the service. Would recommend them. More

by pminching
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 13, 2021

Lokey Nissan responded

Thank you for your kind words and this wonderful review! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

June 09, 2021

Dealership Rating
Employee Rating

Broken promises Bounced my check which was post dated with a sticky note on it! I’m still waiting for your accounting department to refund me the he money for the bounced check. See Tony! He never called More

by Stacey.hunter
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Kevin Massey, Tate Humphrey, LANI KLITI , TONY AVERSA, Eliu Bermudez, MARIO BOSKOVIC, ALEX HARGER, Jorge Scott, VICTOR WASHINGTON

Jun 29, 2021

Lokey Nissan responded

Stacey, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Please feel free to email me at dfitzwater@lokey.com or call me directly on my cell at 727.325.0332. I would love to know if there is anything we can do to ensure better service in the future. I’ll be happy to help in any way I possibly can. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

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