John Ailstock
John Ailstock at Southern Dodge Chrysler Jeep Ram FIAT
Refer Me

John Ailstock

Sales Manager

Southern Dodge Chrysler Jeep Ram FIAT

2747 N Military Hwy
Norfolk, VA 23518

Contact Me
4.6
130 Reviews
4.6

130 Reviews

Write a Review

130 Reviews of John Ailstock

January 29, 2025

Dealership Rating
Employee Rating

Great experience team was excellent nice and quick. The sales department there is awesome and the service department. Tina did amazing More

by JSIMMONS993
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 21, 2024

Dealership Rating
Employee Rating

Lack of communication. The general manager refused to speak with me. Even when I brought my car in for service he never came to talk to me to see why I wanted to talk to More

by triarri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

December 11, 2024

Dealership Rating
Employee Rating

I asked the chatbot about a tonneau cover. Now I get a call every 2 hours from different sales people for a truck I never asked for. I've asked 3 different people to be taken off of their list More

by D. Mc.
Recommend Dealer
No

October 31, 2024

Dealership Rating
Employee Rating

Fast courtesy service. Everyone is professional and very nice! Definitely will be back here again! More

by dgilbert0177
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 27, 2024

Dealership Rating
Employee Rating

I thought the days of soupy sales were long gone, but not with these guys I carried my truck in for bodywork and they stole the radio out of it. Chrysler Corporation told him true get back to radio, so did B More

by Jjohnsonj2310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 27, 2024

Southern Dodge Chrysler Jeep Ram FIAT responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepdodge.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 01, 2024

Dealership Rating
Employee Rating

Great people, service friendly, good listener. Helpful great service and hours.. love drop of service More

by VANT777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Vanderslice

May 13, 2024

Dealership Rating
Employee Rating

Southern is very customer friendly, and auto technicians are highly professional. Oil changes and inspections are handled very efficiently. More

by DRTONYATWATERNSU99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 14, 2024

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 04, 2024

Dealership Rating
Employee Rating

Dropped vehicle off for oil change and factory recall. Kept for 4 months. Messed up engine, air, alternator. Charged for there botched work. More

by NMWINC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 08, 2024

Southern Dodge Chrysler Jeep Ram FIAT responded

"NMWINC" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepdodge.com or respond directly to this message with the requested information. We hope to hear back from you soon.

February 19, 2024

Dealership Rating
Employee Rating

Took a little work but very happy with the truck. Everyone involved was very pleasant to work with More

by bluesdr44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lowen Johnson

Feb 20, 2024

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 08, 2024

Dealership Rating
Employee Rating

Great customer service. The Southern team worked together to get the deal and the vehicle that I wanted. I am a repeat customer and will continue to be. More

by LYNNWHITE729
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Carr

Feb 08, 2024

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

1
...

Dealership Inventory (382 Vehicles)

new 2024 Dodge Durango car, priced at $57,051
2024 Dodge Durango
new
DB Black Crystal Clearcoat exterior
Automatic
All-wheel Drive
used 2023 Ram 2500 car, priced at $44,376
2023 Ram 2500
used
Delmonico Red Pearlcoat exterior
Automatic
Four-wheel Drive
used 2023 INFINITI QX60 car, priced at $47,953
2023 INFINITI QX60
used
Mineral Black exterior
Automatic
All-wheel Drive
used 2024 Ford Mustang car, priced at $43,643
2024 Ford Mustang
used
Carbonized Gray Metallic exterior
Manual
Rear-wheel Drive
new 2024 Dodge Durango car, priced at $63,056
2024 Dodge Durango
new
DB Black Crystal Clearcoat exterior
Automatic
All-wheel Drive
used 2021 Ram 1500 car, priced at $31,890
2021 Ram 1500
used
Bright White Clearcoat exterior
Automatic
Rear-wheel Drive