Johathan Romero

Recently had service and repairs done to our vehicle. Johnathan in the Service Department helped us come up with a repair plan, took all of our calls and answered all of our questions. We are very sati Johnathan in the Service Department helped us come up with a repair plan, took all of our calls and answered all of our questions. We are very satisfied with the service we received. More

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Recently had service and repairs done on our vehicle. We are very satisfied with the service we received. Johnathan in the service department helped us with a repair plan, answered all of our calls and We are very satisfied with the service we received. Johnathan in the service department helped us with a repair plan, answered all of our calls and questions. His communication was excellent. More

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Johnathon was a very big help and explained and answered all questions. I was very happy with the service. all questions. I was very happy with the service. More

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I really appreciated your advisor Jonathan. He is very knowledgeable and understanding. He has excellent people skills and really helped us! He is very knowledgeable and understanding. He has excellent people skills and really helped us! More

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Jonathan was a great service manager. He knows how to get the job done and on time. Nothing but good things to say about him He knows how to get the job done and on time. Nothing but good things to say about him More

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The Lithia Subaru SERVICE department is great. Michael has been our regular advisor, but on our last visit Jonathan really did a great job, too. They've both made a point of referencing the CPO Michael has been our regular advisor, but on our last visit Jonathan really did a great job, too. They've both made a point of referencing the CPO extended warranty, offering worthwhile guidance while steering clear of the kind of upselling that other dealerships get a bad rep for. Again, the SERVICE team is A+, in my opinion. My last interaction with the sales side was lacking, the sales manager (Frank) was borderline combative, and, as a clear indication of our experience, we ultimately bought our car at Capitol Subaru in San Jose. All that said, my wife loves her Forester and I'm content with the SERVICE team. More

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The Service department employee I worked with was nice and prompt with good customer service. If you’re going to do express oil change call prior because the times always change when they take the last ca and prompt with good customer service. If you’re going to do express oil change call prior because the times always change when they take the last car. Also, don’t even bother complaining because the service manager doesn’t respond to you. Parts department is prompt and great customer service. Over a 4 star rating. More

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Brandon has been a great service advisor to our family, you can always depend on what he says you can always depend on what he says More

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2nd time here in where they made me feel as if they were too busy to fit me in. Why advertise “express service” when service guys will state “we are too busy make an apmt”? This time I did get “squeezed in” too busy to fit me in. Why advertise “express service” when service guys will state “we are too busy make an apmt”? This time I did get “squeezed in” but last time I was made to return different day. More

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The service advisors are very friendly, helpful and knowledgeable. Scheduling online is nice. I wish you had a car wash tho! knowledgeable. Scheduling online is nice. I wish you had a car wash tho! More

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