Johathan Romero
Johathan Romero at Lithia Subaru of Fresno
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Johathan Romero

Service Advisor

Lithia Subaru of Fresno

5212 N Blackstone Ave
Fresno, CA 93710

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4.8
17 Reviews
4.8

17 Reviews

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17 Reviews of Johathan Romero

December 22, 2024

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Employee Rating

Brandon has been a great service advisor to our family, you can always depend on what he says More

by kwinden2119
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Recommend Dealer
Yes

December 10, 2024

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2nd time here in where they made me feel as if they were too busy to fit me in. Why advertise “express service” when service guys will state “we are too busy make an apmt”? This time I did get “squeezed in” More

by monicajrn
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Recommend Dealer
Yes
Dec 13, 2024

Lithia Subaru of Fresno responded

Thank you again for taking the time to let us know how we did. In most cases we accommodate walk in appointments through our Express Service. However some days we do get quite busy and our express service can get backed up several hours, depending on the number of walk in, or availability of staff. We do appricate your business and try our best to not having to turn away customers.

November 18, 2024

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The service advisors are very friendly, helpful and knowledgeable. Scheduling online is nice. I wish you had a car wash tho! More

by Chrisgothard
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Recommend Dealer
Yes
Nov 21, 2024

Lithia Subaru of Fresno responded

Chrisgothard, we really appreciate your great feedback! Our team is available should you require any extra help.

November 11, 2024

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The staff at Lithia Subaru Fresno are always friendly and professional. I've spoken with folks from sales, service and financing and have always had a pleasant experience. More

by gonzales.jc73
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Recommend Dealer
Yes
Nov 18, 2024

Lithia Subaru of Fresno responded

Gonzales.jc73, we really appreciate your great feedback! Our team is available should you require any extra help.

November 02, 2024

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Kind ,curteous ,took time to fix the problem and provided a loaner car.Checked to assure replacement part was under warrantee More

by hkhouzam
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Recommend Dealer
Yes
Nov 08, 2024

Lithia Subaru of Fresno responded

Hkhouzam, we really appreciate your great feedback! Our team is available should you require any extra help.

Nov 09, 2024

hkhouzam responded

Kind ,curteous ,took time to fix the problem and provided a loaner ca

October 29, 2024

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Staff was wonderful! Jonathan was very helpful and always gave me frequent updates on my car. More

by mariamorfin22
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Recommend Dealer
Yes
Nov 18, 2024

Lithia Subaru of Fresno responded

Mariamorfin22, we really appreciate your great feedback! Our team is available should you require any extra help.

October 29, 2024

Dealership Rating
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Service was done as promised. Friendly service, nice dealership. I will visit this dealership again. More

by lockermano6
Service Price Transparency
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Recommend Dealer
Yes
Nov 18, 2024

Lithia Subaru of Fresno responded

Lockermano6, we really appreciate your great feedback! Our team is available should you require any extra help.

October 28, 2024

Dealership Rating
Employee Rating

Always courteous and helpful But I would like to see some more check in help More

by Barbarasteele01
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Nov 18, 2024

Lithia Subaru of Fresno responded

Barbarasteele01, we really appreciate your great feedback! Our team is available should you require any extra help.

October 13, 2024

Dealership Rating
Employee Rating

Wonderful help with Jonathan. He has been very helpful with all of my car issues. He has always been very helpful and polite. More

by Susanbriam
Service Price Transparency
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Recommend Dealer
Yes
Oct 17, 2024

Lithia Subaru of Fresno responded

Susanbriam, we really appreciate your great feedback! Our team is available should you require any extra help.

October 12, 2024

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Employee Rating

Service help was prompt, efficient and helpful. This is the fourth or fifth time I’ve had my car in and always a good experience More

by wadunn224
Service Price Transparency
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Recommend Dealer
Yes
Oct 17, 2024

Lithia Subaru of Fresno responded

Wadunn224, we really appreciate your great feedback! Our team is available should you require any extra help.

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