Johan Soriano

We recently acquired a vehicle from this dealership and have identified an inconsistency within our contract. Today, we visited the establishment to meet with a manager in hopes of clarifying whether the e have identified an inconsistency within our contract. Today, we visited the establishment to meet with a manager in hopes of clarifying whether the error lies with us or with the dealership. Sales Manager Johann Soriano met with us after the Finance Manager declined our request for a discussion. While Mr. Soriano was not able to articulate the financial details clearly, he exhibited defensive and aggressive behavior, screaming at us, stating that there was nothing unlawful in the contract. He further asserted that if we were accusing him of wrongdoing, he would terminate the conversation and request that "get out" of his dealership, threatening to involve law enforcement if necessary before aggressively hitting the table in front of us. This exchange occurred in the waiting area, amidst numerous customers and employees. Such conduct is inexcusable, particularly when our sole intention was to review the contract for clarification. More

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These people told me when I brought my car that I have 5 years service I went to service on 3/31/25 only to be told it's my last service the car is only 3 years old can someone tell me why because that dece years service I went to service on 3/31/25 only to be told it's my last service the car is only 3 years old can someone tell me why because that deception that's not right it's unfair to decive people like that I'm not happy with lipton !!! More

by VALRIE112 Verified Customer Verified Customer

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The worse place to buy a used vehicle. Service rep and management has no care in the world about the customer's. Service rep and management has no care in the world about the customer's. More

by Yad Verified Customer Verified Customer

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I wasnt to start by saying, thank you for working with us on scheduling the service. Your staff is amazing and we are very happy with how things went on scheduling the service. Your staff is amazing and we are very happy with how things went More

by PNcoffey Verified Customer Verified Customer

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Why was my appointment set for 10am but I ended up leaving three hours later that ridiculous leaving three hours later that ridiculous More

by elvithaduclos Verified Customer Verified Customer

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No quisieron ver mi Contrato de Mantenimiento. Excesivo Tiempo de espera. Gracias, Gracias, Muchas Gracias Excesivo Tiempo de espera. Gracias, Gracias, Muchas Gracias More

by plinio.rada Verified Customer Verified Customer

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Lipton have the worse customer service they are rude and not friendly I need to look else where for car service not friendly I need to look else where for car service More

by CSIMON08 Verified Customer Verified Customer

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Excellent trabajo estoy muy contento con la atención brindada y la rapidez con la que hicieron todo, si no viviera tan lejos regresara brindada y la rapidez con la que hicieron todo, si no viviera tan lejos regresara More

by Oleasmaicol Verified Customer Verified Customer

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El servicio estuvo muy bien me atendieron bien y resolvieron todas mis inquietudes muchas Gracias resolvieron todas mis inquietudes muchas Gracias More

by Yolandaavendanno14 Verified Customer Verified Customer

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They always keep track when I have to do my service and they send me a massage and call me ,the attention when I bring my car is allways super kind thanks. they send me a massage and call me ,the attention when I bring my car is allways super kind thanks. More

by LUISSUAZO19512 Verified Customer Verified Customer

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