Joey Velez

Shortly after purchasing my used certified 2019, F150 truck the engine started vibrating, cutting off and just having trouble with the engine. I took it in for repair under the warranty three times and w truck the engine started vibrating, cutting off and just having trouble with the engine. I took it in for repair under the warranty three times and was told nothing was wrong and that I was mistaken, no problems found. On the third visit the service manager talked down to me like a dog and told me I did not know what I was talking about. I use the truck for work, highway miles only and regular oil changes, so I suspect they knew my warranty was close to being over by the mileage count and then they could charge me to fix it. Shortly after the warranty expired the head broke off the valves and blew through the top of my piston (See pics). I contacted Ford they instructed me to contact the dealer, the dealer said contact Ford, so they are playing me as the xxxxxx in the middle. I've tried contacting the General Manager through personal contacts but no results. So, I'm airing their dirty laundry for all to see. This cost me an extra $7, 222 and i should be made whole. Be on guard if you buy from this dealer. The sales team was great (Joey) and I originally went there as they claim to take good care of disabled Vetrans, but I guess that was wrong. More

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BOTTOM LINE UP FRONT: Make the trip, you won't be disappointed. We traveled 1.5 hours to get a vehicle and will do so again when we are in need of another. They are a family owned/operated dealersh disappointed. We traveled 1.5 hours to get a vehicle and will do so again when we are in need of another. They are a family owned/operated dealership, and our experience felt like we were a part of that family. -------- Our experience with this dealership could not have been better or more seamless. We purchased a vehicle from them and from the moment that I called them, it reminded me of what the car purchasing experience should be. Open conversation, no push to come and test drive anything, just two guys talking on the phone. The vehicle we purchased was a certified pre-owned and we called ahead to verify that it was still on the lot and receive a transparent assessment of the vehicle's condition. We were luckily connected with Joey who was not pushy, verified that they still had the vehicle, and walked out to double check the condition inside and out. After chatting for a little bit, we arranged a test drive the following day. We traveled 1.5 hours to get to the dealership and the vehicle was exactly as described by Joey. Clean inside and out. I was blown away at the transparency through the whole process and everyone at the dealership's sales department was very accommodating. Joey answered all of my questions about vehicle, helped me with my trade in, and provided us education on how Ford's certification process works. Then I got paired with Eli who assisted with financing and answered all of my questions there. Lastly, we realized the next day that we forgot something in the vehicle that we traded. Joey personally saw that the item was collected and helped arrange a return for us. The service after sale has been a absolutely amazing! We have gotten complements left and right on how nice the vehicle is and we have made sure to tell everyone where we got it from. Could not be happier with Joey, Eli, and the whole team that we interacted with at Nick Nicholas Ford! We will make the 1.5 hour trip again for any future Ford purchases. More

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It was nice not to get pushed to purchase the day I stopped in. I looked and drove 2 automobiles but it was better to step away and do research of my own. I did go back couple of weeks later and agai stopped in. I looked and drove 2 automobiles but it was better to step away and do research of my own. I did go back couple of weeks later and again spoke with Joey and purchased a SUV! More

by Suesue Verified Customer Verified Customer

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Everyone was friendly, honest and professional. I was humbled when they honored me for my service to our country. I was humbled when they honored me for my service to our country. More

by JMLHUGHESVILLE Verified Customer Verified Customer

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Thanks Bill! Fantastic deal! Joey Velez is an amazing Salesperson! Love this dealership!! 5 stars!! Fantastic deal! Joey Velez is an amazing Salesperson! Love this dealership!! 5 stars!! More

by joe.velez Verified Customer Verified Customer

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This was the most pleasant and easiest vehicle purchase I’ve ever made in my car buying experience. Kim(my sales associate) was a pleasure to deal with. And the staff was very welcoming. I would Recommend I’ve ever made in my car buying experience. Kim(my sales associate) was a pleasure to deal with. And the staff was very welcoming. I would Recommend Nick Nicholas Ford to anyone interested in purchasing a vehicle. 5 ⭐️⭐️⭐️⭐️⭐️ More

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Everyone I dealt with was very informed of about the vehicles that I looked at. There was absolutely no pressure at any time. The closing was as fast and easy as I have ever had. I highly recommend Nick vehicles that I looked at. There was absolutely no pressure at any time. The closing was as fast and easy as I have ever had. I highly recommend Nick Nicholas Ford. More

by DALGOR Verified Customer Verified Customer

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I’ve bought 3 cars through this dealership and will again when I buy again. Joey was great! when I buy again. Joey was great! More

by lindacorse Verified Customer Verified Customer

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Great place this is my second Ford Maverick bought from Nick Nicholas Ford. For my opinion. Dee is my go to salesman. The beautiful lady is the best in parts department. Last but not least is Frank to ans Nick Nicholas Ford. For my opinion. Dee is my go to salesman. The beautiful lady is the best in parts department. Last but not least is Frank to answer all your ordering questions. More

by SKANDREN Verified Customer Verified Customer

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My company purchased a second truck in as many months from Nick Nicholas Ford using Joey Velez as our sales representative again. Another outstanding experience! Joey is steadfast in finding what we need from Nick Nicholas Ford using Joey Velez as our sales representative again. Another outstanding experience! Joey is steadfast in finding what we needed, matching every feature we were looking for and being right on with the price and condition. We will be back again for our next vehicle purchase. More

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