Joey Thomas
Joey Thomas at Harry Robinson Buick GMC

Joey Thomas | Page 39

Sales Manager

Harry Robinson Buick GMC

6000 South 36th Street
Fort Smith, AR 72908

Contact Me
4.9
414 Reviews

I'm Joey Thomas, father of two wonderful children, Joy, 18 and Wyatt,14. in 2012 I relocated from Hot Springs to Fort Smith because of the job opportunities here in the Fort Smith area. I love it here. I look forward to earning your business.

4.9

414 Reviews

Write a Review

414 Reviews of Joey Thomas

August 08, 2015

Dealership Rating

Bought a 2010 terrain had a bumping in the frount end Went back to dealership with engine noise they rebuilt the engine witch was great but picked it up and the vehicle still had noise in the front end . More

by Jrbennett
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Sep 01, 2015

Harry Robinson Buick GMC responded

Mr. Bennett, I'm sorry we were unable to make you happy. Amanda and Jeremy really worked hard to deliver to your expectations. Although you chose not to buy an extended warranty and brought the vehicle back to us after 8 months and 10, 000 miles we made the repair on your initial complaint and provided a vehicle for you to drive while we worked on yours. It was over $450 and at no cost to you. When you came back with an additional complaint we diagnosed it for free and offered you employee pricing on the repair. I am sorry you are in need of repairs on your vehicle. This is why buying an extended warranty is so very important. I'm sorry we couldn't do more for you and I'm really sorry you feel that it's because you are older or have a disability because that is simply untrue. We try to take the very best care of every customer. I apologize for failing in your case & hope you will continue to use our service department, and maybe someday we can earn back your business in sales too. Thank you so much for your feedback.

Aug 10, 2015

Jrbennett responded

My response is your dealership said they would fix the problem in the front end the day we bought it . the front should have been fixed and it was not. And your company wanted to charge me for something that was should have been fixed.so your company did not stand good on their word. So we were riped off. Milford Bennett

July 20, 2015

Dealership Rating

Great Bunch of People. First time getting a car and it was a great place to do so....good customer service and knew everything I needed to know....Thank you all. More

by dwaynejr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Hesson , David Thurman

Aug 03, 2015

Harry Robinson Buick GMC responded

Thank you & Congrats on your first new car!

June 11, 2015

Dealership Rating

bomb dot com Joey was the bomb dot com. He was very knowledgeable and so helpful and friendly. He hooked us up with a great deal on a 2014 Hyundai Elantra! Very pl More

by ashleydavis1089
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 11, 2015

Harry Robinson Buick GMC responded

Thank you! We think you're the bomb dot come too! Enjoy your Elantra.

May 03, 2015

Dealership Rating

Best Dealership Experience Ever! This was my first visit to Harry Robinson GMC but will not be my last! We stopped by on a Sunday after church expecting them to be closed so we could More

by TFox
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jon Schumacher

Jun 09, 2015

Harry Robinson Buick GMC responded

Thank you so much.

April 21, 2015

Dealership Rating

the people was very helpful I worked with pam and Joey they was helpful and I would tell any to go either of these people they are will help in any way they can and make u like More

by dedmonk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pam Thompson

Jun 09, 2015

Harry Robinson Buick GMC responded

Thank you!

January 31, 2015

Dealership Rating

Very pleased I am extremely excited about my recent SUV purchase! My husband and I have had numerous bad expierences at other dealerships. That was so not the case More

by Ldale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 16, 2014

Dealership Rating

Terrain We bought a 2014 terrain from joey thomas and had a great experience, we will be back for our next new car as well, good job More

by Flobush488
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 16, 2014

Dealership Rating

Excited I was very pleased when I recently purchased my new/ used vehicle from your dealership! I came into it planning on using my bank due to a difficult f More

by Kimberly j7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

June 30, 2014

Dealership Rating

Best experience!! Great experience! Sales associate Joey Thomas was great to work with, very friendly and willing to help. I would definately recommend it!! 5 star se More

by Smarcus339
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 08, 2014

Harry Robinson Buick GMC responded

Thank you!

June 03, 2014

Dealership Rating

Repeat customer...We love to buy from Harry Robinson Mart and Joey did an outstanding job getting us into a family suv.No doubt they worked hard for us. Mart has sold us 3 vehicles and we are very please More

by patter24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 25, 2014

Harry Robinson Buick GMC responded

Thank you.

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