Joey Robinson | Page 7

I am very pleased with my most recent service experience as I usually am after my car is serviced at Island Acura. Ryan Shim, the service manager, was extremely helpful with informing me of the services my as I usually am after my car is serviced at Island Acura. Ryan Shim, the service manager, was extremely helpful with informing me of the services my car will need at my next mileage checkup. He takes the time to explain things so that you clearly understand why a particular service needs to be performed. He is also very pleasant to speak to on my visits :) Joey Robinson, I cannot say enough nice things about. I have known Joey for many years and on my service appointments I always present him with a list of maintenance services I would like addressed on my RDX and he informs me if they are necessary to be addressed now or can wait upon my next checkup. Joey has always gone above and beyond to insure that I am completely happy and that he has addressed all of my concerns and that my RDX will remain in tip top running condition for many years. I have been a loyal customer since 1992 and have not taken my Acura vehicles anywhere else for my servicing and maintenance needs. Island Acura provides me with peace of mind and I trust that my vehicle will always receive the best servicing possible. At Island Acura, customer satisfaction is ALWAYS #1. More

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We worked with Bob Gio, everything was fantastic from the moment we walked into the dealership. Bob was friendly, attentive and straight forward . We truly appreciated how wonderful the experience was at Isl moment we walked into the dealership. Bob was friendly, attentive and straight forward . We truly appreciated how wonderful the experience was at Island Acura . More

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In 1994 I purchased my first Acura from Island Acura. Since then, every car but one, for both me and my wife, came from Island. They are not the closest Acura dealer to me, but it's a pleasure to do busi Since then, every car but one, for both me and my wife, came from Island. They are not the closest Acura dealer to me, but it's a pleasure to do business with a company that acts like they want your business. Joe R. is a great service adviser. More

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I scheduled a 9:15 appointment with the service center for an oil change and was told that it would be over a 2 hour wait. I let the gentleman know that it didn’t work for me. He didn’t even offer to resc for an oil change and was told that it would be over a 2 hour wait. I let the gentleman know that it didn’t work for me. He didn’t even offer to reschedule it for me. In addition, the gentleman that was checking in his car next to me was told it would be about a 2 hour wait. We were having the same service done with the exception of him having an inspection. I am disappointed in the service I received. More

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A pleasure to deal with. I will continue to bring my vehicle here for service. I will continue to bring my vehicle here for service. More

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Excellent service department. always prompt and friendly, never has an issue and I’ve been a customer of theirs for over 10 years! always prompt and friendly, never has an issue and I’ve been a customer of theirs for over 10 years! More

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I've been a customer of Island Acura since 2007 and have purchased and/or leased seven Acura's during this time period. Timothy Timko has been our family's sales representative for all of these transaction purchased and/or leased seven Acura's during this time period. Timothy Timko has been our family's sales representative for all of these transactions and continues to provide outstanding customer service. Joseph Robinson in the service department ensures that our vehicles are always maintained to the highest standards. The customer care and service provided by these gentlemen is a major reason that we remain Island Acura customers. More

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The staff at Island Acura is exceptional, from sales to financial and service. They are always there to provide the best customer service It is the only Acura dealership I would use. The service departme financial and service. They are always there to provide the best customer service It is the only Acura dealership I would use. The service department headed by Joe Robinson is always accommodating and works to ensure that customers have the best experience. More

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Always great service , Mr Robinson does an amazing job at the service department. I always feel he home when he is there the service department. I always feel he home when he is there More

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My 2018 Acura RLX Sports Hybrid SH-AWD originally came from an Ohio dealer, but I choose to bring my auto to Island Acura for all my serving needs. My point of contact is Joe Robinson, Maintenance service from an Ohio dealer, but I choose to bring my auto to Island Acura for all my serving needs. My point of contact is Joe Robinson, Maintenance service representative is the very knowledgeable and pleasant professional. More

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