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Joey Robinson
Joey Robinson at Island Acura

Joey Robinson | Page 6

Service

Island Acura

3350 Sunrise Hwy
Wantagh, NY 11793

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4.8
106 Reviews
4.8

106 Reviews

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106 Reviews of Joey Robinson

January 02, 2025

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Employee Rating

Great customer service . Have been servicing my vehicles at Island Acura for 20 years. Quick courteous great service ! More

by Phil
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 03, 2025

Island Acura responded

Hi Phil, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 26, 2024

Dealership Rating
Employee Rating

Very helpful and professional- but all of your reps are in service. I have never had a bad experience at Island Acura More

by terrihopeful
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 26, 2024

Island Acura responded

We’re thrilled to hear that our service team consistently delivers helpful and professional experiences. Your continued trust in Island Acura means so much to us! If there’s anything more we can assist you with, please don’t hesitate to reach out—we’re always here to help!

Dec 27, 2024

Island Acura responded

Hi, your wonderful feedback and rating mean a lot to us. Please let us know if there is anything else we can do for you; we are more than happy to help!

December 23, 2024

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Employee Rating

Great customer service . Acura Rep kept me informed on when the vehicle would be complete . Quick courteous great service ! More

by Myregal
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 23, 2024

Island Acura responded

We’re thrilled to hear our representative kept you informed and provided quick, courteous service. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

November 18, 2024

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Joseph Robinson is a courteous and professional adviser, who knew exactly what my car needed and explained everything. More

by rayraym13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 21, 2024

Island Acura responded

Hello, we're happy you found our staff to be so supportive during your experience here at Island Acura. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 15, 2024

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Island Acura is a great dealership. Great customer service. The Roslyn Acura service is terrible. More

by almineola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 15, 2024

Island Acura responded

Thank you for your feedback! We're thrilled to hear you had a great experience with Island Acura and appreciated our customer service. If there’s anything we can do to assist you further, please don’t hesitate to reach out!

October 27, 2024

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Employee Rating

Island Acura has always provided me with prompt and courteous service. All work is completed promptly and satisfactorily More

by Pat
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 28, 2024

Island Acura responded

Hi Pat, thank you for the positive review. We are glad to hear that we are consistently exceeding your expectations. Let us know if you need anything. We hope to see you again.

October 24, 2024

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I have a customer of Island Acura for over 15 years. Their service department Don”top notch” and I highly recommend them. More

by Calibrandi
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 24, 2024

Island Acura responded

Hi, we're happy you found our staff to be so supportive during your experience here at Island Acura. We hope you have a great day!

October 01, 2024

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The staff are very professional and courteous They kept me informed of the status of my cars service. More

by Ameloro1
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 01, 2024

Island Acura responded

Ameloro, We're glad to hear that our team provided professional and courteous service, keeping you updated throughout the process. We look forward to assisting you again in the future!

August 31, 2024

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Employee Rating

I highly recommend this dealership for their repair services. They were professional, knowledgeable and did an excellent job on my car." More

by Shirleytime
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 03, 2024

Island Acura responded

Thank you for sharing your experience! We're thrilled to hear that you were pleased with our repair services. Our team takes pride in being professional and knowledgeable, so it’s great to know we met your expectations and did an excellent job on your car. We appreciate your recommendation and look forward to assisting you again in the future!

August 29, 2024

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Employee Rating

Staff is professional and easy to work and will answer questions on service recommendations and what can wait. Responsiveness could be improved with follow up on text. They provide this as an option but More

by Tnjlud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Herrera

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Aug 30, 2024

Island Acura responded

Thank you for your feedback! We're glad to hear that you found our staff professional and easy to work with, especially when it comes to discussing service recommendations. We appreciate your note about improving responsiveness with text follow-ups—this is something we'll certainly work on. We're pleased that you're overall happy with the service, and we look forward to continuing to serve you!

Aug 31, 2024

Island Acura responded

Hi, thank you for taking the time to leave us feedback about your experience with us. If you are willing to give us another chance, please reach out to us at the earliest to speak to our manager directly.

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