Joey Napolitano

The service department and staff are amazing. From the moment they take your car the porters are friendly the advisors are amazing. Thanks Joey and staff :) From the moment they take your car the porters are friendly the advisors are amazing. Thanks Joey and staff :) More

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I have been bringing my 2016 Subaru Outback to McGrath Evanston Subaru for several years and the Service department has always taken great care of me. Whether my car is in for routine maintenance, a repai Evanston Subaru for several years and the Service department has always taken great care of me. Whether my car is in for routine maintenance, a repair or most recently a new battery the staff is communicative, they explain things clearly and have reliably had me back on the road faster than expected. There is a true sense of comradery at McGrath Evanston Subaru, the teamwork of the managers, service advisors and staff is noticeable, and makes a difference, one of the many reasons McGrath Evanston Subaru Service Center is a great choice. More

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Adam went above and beyond his way to make sure I was satisfied with my experience satisfied with my experience More

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Fantastic customer service. The service advisor Joe kept me informed and the service was done quickly and properly The service advisor Joe kept me informed and the service was done quickly and properly More

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Mcgrath Evanston Subaru works with Mcgrath Hyundai to sell hyundais with known defects so they can get around the consumer and business laws. They Sold me a 2017 Hyundai Sonata Sport with a known defect sell hyundais with known defects so they can get around the consumer and business laws. They Sold me a 2017 Hyundai Sonata Sport with a known defect went in with my warranty they wanted me get 2k worth of parts that aren’t covered under warranty and then they recommended me go to one of hyundai stores because I need a new engine, that’s when I was informed about the class action lawsuit. They claim they were informed about the lawsuit November 2025 but Hyundai knew about the defect since 2017 and can’t sell a car with a known defect so they send it to a subaru dealer who can sell a car with a known defect and play ignorant so they don’t have to share with the consumer. They won’t honor my warranty. The car engine exploded at 106k miles, and the people who got scammed into buying these cars claims the engines are only good until 100,000 More

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Excellent service from my assigned technician ; good communicator and careful explanation of suggested service and parts. I use McGrath every 6000 miles with confidence. communicator and careful explanation of suggested service and parts. I use McGrath every 6000 miles with confidence. More

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This is the best place to take your vehicle! ! Their professionalism stands out. Expert staff and management has me never going anywhere else for maintenance. ! Their professionalism stands out. Expert staff and management has me never going anywhere else for maintenance. More

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