Joey Henderson

I paid to have my oil changed with the multi point inspection with the tire rotation but my tires were never rotated. The reason I know this is because my right passenger front tire has a screw in it inspection with the tire rotation but my tires were never rotated. The reason I know this is because my right passenger front tire has a screw in it and has had a slow leak for awhile now and the same tire is in the same spot because it’s still leaking air. More

by DENNISJ292010 Verified Customer Verified Customer

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Very easy to work with. They don’t pressure you and let you take the time needed to make decisions They don’t pressure you and let you take the time needed to make decisions More

by minenotyours0225 Verified Customer Verified Customer

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They were very friendly, polite and extremely helpful with my situation! I wasn't sure if I would be able to afford another new vehicle but some way they were able to get me the financing that was withi with my situation! I wasn't sure if I would be able to afford another new vehicle but some way they were able to get me the financing that was within my budget! I'm very grateful for all there help! Thank you! More

by kim91 Verified Customer Verified Customer

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I have been dealing with them for over ten years now and they have always been very helpful and understanding with me needs. Thank you for all your help! they have always been very helpful and understanding with me needs. Thank you for all your help! More

by kim91 Verified Customer Verified Customer

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Josef was very helpful in letting me test drive all the cars I wanted. He also worked with his dealership to allow me to get my payoff money from my insurance first. Thank you Josef! cars I wanted. He also worked with his dealership to allow me to get my payoff money from my insurance first. Thank you Josef! More

by CACS445566 Verified Customer Verified Customer

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Great service. They worked with my insurance company to make sure everything was taken care of in a timely manner. Very professional. They worked with my insurance company to make sure everything was taken care of in a timely manner. Very professional. More

by Maria Verified Customer Verified Customer

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Everyone was very good, we would recommend them to all our family and friends. Thanks to all of them. our family and friends. Thanks to all of them. More

by RNNICHOLS1957 Verified Customer Verified Customer

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Very straightforward sales process. This is my second truck through this dealership and I wont buy a Chevy Truck anywhere else. This is my second truck through this dealership and I wont buy a Chevy Truck anywhere else. More

by steven@thegreenercompany.net Verified Customer Verified Customer

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Original Review (June 2026): Quick and easy process. The lease process was straightforward and appeared to go smoothly. Updated Review (October 2026): I originally left a 5-star review immediately The lease process was straightforward and appeared to go smoothly. Updated Review (October 2026): I originally left a 5-star review immediately after taking delivery of my new GMC Sierra because, at that time, the transaction itself appeared to have gone well. Unfortunately, significant issues arose after the sale. My prior lease was turned in in June 2026 but was not properly processed for an extended period. As a result, GM Financial extended the lease and I incurred an additional payment. Resolving that issue required multiple calls between myself, GM Financial, and the dealership, along with several promised callbacks that never occurred. A second issue arose when I received an excess-mileage bill from GM Financial despite the dealership having included a $1,500 prior lease obligation in the new transaction. After extensive follow-up, dealership management ultimately acknowledged the issue and approved reimbursement. What should have been a straightforward administrative correction ultimately required: Multiple follow-up attempts Repeated requests for reimbursement status Executive escalation within Key Auto Group Involvement of GM Financial's executive resolution team A complaint filed with the New Hampshire Consumer Protection & Antitrust Bureau The dealership later represented that an original reimbursement check had been mailed on September 1, 2026. That check was never received. A replacement check was eventually issued and delivered via FedEx, allowing the matter to be resolved. To be fair, I was ultimately made whole financially and GM Financial confirmed that no adverse reporting or additional penalties occurred as a result of the delay. However, the process required substantially more effort, follow-up, documentation, and escalation than should have been necessary. My original review reflected my experience on delivery day. This update reflects everything that occurred afterward. Final Rating: 2/5 More

by billymac122 Verified Customer Verified Customer

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Ethan was a pleasure to work with. After 3 other failed attempts to lease a truck with 2 other manufacturers, I walked into your showroom with very low expectations. I was pleasantly s After 3 other failed attempts to lease a truck with 2 other manufacturers, I walked into your showroom with very low expectations. I was pleasantly surprised that Ethan actually seemed that he wanted to work with me within my parameters. After 2 hours of negotiations I signed my lease agreement. Ethan then delivered the vehicle to my house in Lebanon 2 days later. Would recommend him to anyone wanting to purchase a GMC truck. More

by jb99753 Verified Customer Verified Customer

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