Edward aka FRED Pierce III
Edward aka FRED Pierce III at Key Chevrolet GMC of Newport

Edward aka FRED Pierce III

Service Advisor

Key Chevrolet GMC of Newport

320 John Stark Highway
Newport, NH 03773

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4.9
33 Reviews
4.9

33 Reviews

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33 Reviews of Edward aka FRED Pierce III

July 13, 2026

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Employee Rating

I brought my truck in for transmission service, and they found it was in dire straits. Under my extended warranty, the dealership replaced the transmission and provided a loaner car for about three weeks, w More

by JKELLEY802
Service Price Transparency
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Recommend Dealer
Yes
Jul 13, 2026

Key Chevrolet GMC of Newport responded

We’re thrilled the transmission replacement and loaner car kept your Chevrolet on the road. We appreciate you sharing how our team supported you under warranty. Hearing it prevented any inconvenience truly makes us proud. - Edward aka FRED Experience the Key Difference

July 12, 2026

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Ethan was so helpful and was not pushy. He listened to my needs. Would recommend anyone to buy a truck from him any day. Thanks Ethan. More

by AMMIECHARTIER
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Recommend Dealer
Yes
Jul 13, 2026

Key Chevrolet GMC of Newport responded

It’s fantastic to hear Ethan provided a relaxed experience while understanding your needs for your new GMC Sierra 1500. We appreciate you recommending us and trusting our team to help you find the right truck. Experience the Key Difference

July 10, 2026

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First class service department ,Fred gets me in and out in a timely manner Keeps me informed on the status of the parts delivery More

by STTLLC
Service Price Transparency
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Recommend Dealer
Yes
Jul 10, 2026

Key Chevrolet GMC of Newport responded

It’s great to know our service team delivered top-tier support and that Edward aka Fred kept you informed on parts delivery. We look forward to serving your GMC again whenever you need us. Experience the Key Difference

July 10, 2026

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Service dept is very good always use them when my car needs service always ask for Fred More

by TWEETY194753
Service Price Transparency
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Recommend Dealer
Yes
Jul 10, 2026

Key Chevrolet GMC of Newport responded

We’re pleased you trust our service department with your Chevrolet Equinox. Edward aka FRED is happy to assist whenever your vehicle needs attention. We look forward to caring for your Equinox again. Experience the Key Difference

July 09, 2026

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Fred and Maddy both are courteous, quick and helpful. I appreciate the techs for their skill and knowledge. More

by MFFOLEY
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Andrew Brown , Maddy

Jul 09, 2026

Key Chevrolet GMC of Newport responded

We’re glad Edward was courteous and quick, and appreciate your praise for our technicians’ expertise on your Chevrolet. Thank you for the positive feedback, and we hope to serve you again. Experience the Key Difference

July 07, 2026

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Fred was able to get me in very quickly for an oil change and tire rotation. I was only there for about 45 minutes total. Not bad at all! I was able to schedule my service for 7:30 so I had the rest of the m More

by JACHAD
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jul 07, 2026

Key Chevrolet GMC of Newport responded

Thank you for highlighting Edward’s efficient scheduling. We’re pleased he got your GMC Sierra 1500 in and out for an oil change and tire rotation in about 45 minutes so you could tackle other errands. We’re also happy that our service history tracking brings you peace of mind. Experience the Key Difference

July 01, 2026

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Employee Rating

As always a great service experience with Fred, Josh and their amazing team in the shop. More

by JOSHPAT237
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jul 01, 2026

Key Chevrolet GMC of Newport responded

What a pleasure to hear Edward (Fred) delivered another exceptional service experience for your GMC Acadia. We’ll be sure to share your kind words with our shop staff. We appreciate your continued trust in us. Experience the Key Difference

June 25, 2026

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I often work with Fred who is always very helpful and was again today! Very pleased with Key Motors. Thanks Dwight More

by DWIGHTLAFOUNTAIN35
Service Price Transparency
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Recommend Dealer
Yes
Jun 25, 2026

Key Chevrolet GMC of Newport responded

Thank you for sharing your experience with Edward aka Fred. We’re delighted he could assist with your Chevrolet 1500 service again today. We appreciate your feedback and look forward to your next visit. Experience the Key Difference

June 25, 2026

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Employee Rating

I've always gone here for service on my vehicles. I usually go through Fred when it comes to my service needs. Fred is informative, professional, and kind. He always takes care of me. Fred will alway More

by Paul S. Roettger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 25, 2026

Key Chevrolet GMC of Newport responded

We’re grateful you continue to trust us with your Buick. Edward aka FRED is always pleased to provide professional, informative, and kind service. We look forward to caring for your Buick again soon. Experience the Key Difference

June 13, 2026

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Employee Rating

The service dept listened to my concerns and were able to find the problem quickly they submitted to my warranty and got the work covered. They got my car in quickly and finished early. Great service and sup More

by SHERCALL18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 13, 2026

Key Chevrolet GMC of Newport responded

It’s great to hear our team addressed your Tahoe concerns promptly, securing warranty coverage and finishing ahead of schedule. Edward is proud to have helped get you back on the road swiftly. We appreciate your feedback and look forward to assisting you again. Experience the Key Difference

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