Joey Chance
Joey Chance at Med Center Mazda
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Joey Chance

Salesperson

Med Center Mazda

80 Drivers Mart Way
Pelham, AL 35124

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5.0
178 Reviews

Dealership Experience

12 yrs, 8 mos

Industry Experience

12 yrs, 8 mos

5.0

178 Reviews

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178 Reviews of Joey Chance

January 31, 2025

Dealership Rating
Employee Rating

Joey was kind to my son and answered his questions thoroughly. The paperwork was ready when we arrived and the purchase moved along quickly. More

by weluvbabyd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Todd Mayers, Tracy Case

January 27, 2025

Dealership Rating
Employee Rating

We have had good experiences with this dealership. We have bought two Mazdas at very good prices. The customer service is great! More

by RHARDIN4217
Recommend Dealer
Yes

January 24, 2025

Dealership Rating
Employee Rating

I love this dealership but my current experience with service has been less than stellar. Signing up online for appointment I was told I did not do it correctly ok I take that but it happened again when More

by Bwturner19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Todd Mayers, Adam Eaves

Jan 28, 2025

Med Center Mazda responded

Hi there, Thank you for sharing your feedback. We’re sorry for the inconvenience caused by the scheduling issues, especially given the time and effort you spent traveling to us. We are actively reviewing our online booking system to identify and address any glitches that may have contributed to the miscommunication. Ensuring accurate appointment scheduling is a priority, and your experience has highlighted an area we need to improve. Additionally, the level of service you received upon arrival does not reflect the high standards we aim to provide. Please know we are committed to earning back your trust. If you have any ongoing concerns with your vehicle or need further assistance, don’t hesitate to reach out to our GM, Chris Martin, at cmartin@medcentermazda.com directly. Thank you for giving us the opportunity to address your concerns, and we hope to make your future experiences with us seamless and satisfactory.

January 16, 2025

Dealership Rating
Employee Rating

We always enjoy working with Joey Chance and value his professionalism and follow through with concerns and issues. Highly recommend him to anybody in the market for a new or used vehicle! More

by lobsterforlife2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Todd Mayers, Tracy Case

January 15, 2025

Dealership Rating
Employee Rating

Nice dealership very clean and customer friendly and salesperson was very nice and helpful. I was impressed. More

by don.alford
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

January 03, 2025

Dealership Rating
Employee Rating

Everyone was very helpful and super nice. It was the easiest car buying experience I’ve ever had. More

by dimorris62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Eaves

December 14, 2024

Dealership Rating
Employee Rating

They should just replace my windshield rather that make me wait 90 days for it to get worse than it is. More

by david_fettes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Eaves

Dec 18, 2024

Med Center Mazda responded

Hi David, Thank you for sharing your feedback. We apologize for the frustration and inconvenience you’ve experienced regarding your windshield. We understand how important it is to resolve this issue promptly and effectively. Please reach out to our General Manager, Chris Martin, at cmartin@medcentermazda.com directly, so we can better understand your needs and work toward a resolution. Your satisfaction is very important to us, and we’re committed to making things right.

December 07, 2024

Dealership Rating
Employee Rating

Overall awesome. Joey is amazing. Not super excited the crack in the windshield of my car needs to “get worse” before they’ll replace it. More

by david_fettes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Eaves

October 31, 2024

Dealership Rating
Employee Rating

The purchase of my used Infiniti went very smooth once a price was agreed upon. We found the car online and drove 3 hours to purchase the automobile. Transaction went quickly, in and out within 45 minutes More

by sbjorkner
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Todd Mayers, Tracy Case

October 24, 2024

Dealership Rating
Employee Rating

Great experience from beginning to end of purchase. The staff was excellent to work with on the purchase More

by accabins
Recommend Dealer
Yes

Other Employees Tagged: Todd Mayers

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