Joey Andrews
Joey Andrews at Jackson Acura
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Joey Andrews

Finance Director

Jackson Acura

10900 Alpharetta Hwy
Roswell, GA 30076

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4.9
692 Reviews

Dealership Experience

10 yrs, 4 mos

Industry Experience

33 yrs, 7 mos

Languages Spoken

English English

4.9

692 Reviews

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692 Reviews of Joey Andrews

November 20, 2024

Dealership Rating
Employee Rating

This was the most pleasant car buying experience I have ever had. Sergei was true to every # he gave me over a 1 year period of corresponding. I highly recommend Jackson Acura! More

by SSMITH84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dmitry Gumanov, Sergei Potapoff

Nov 20, 2024

Jackson Acura responded

Thank you so much for taking the time to share your experience! We’re absolutely thrilled to hear that your car-buying journey was the most pleasant you’ve had. Sergei is truly dedicated to providing a seamless experience, and we're so glad to know that his consistent communication and honesty over the past year made a positive impact on your decision-making process. Your recommendation means the world to us, and we’re grateful for your trust in Jackson Acura. If you ever need assistance in the future, whether it's for service or another vehicle, we’ll be here to help. Enjoy your new vehicle! Warm Regards, Jackson Acura Team

November 16, 2024

Dealership Rating
Employee Rating

Very professional sales process. Enjoyed Sergei. I was referred by Dennis Williams. My touch screen is blank so Will try service department soon. More

by HINSON15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 20, 2024

Jackson Acura responded

Thank you for the 5-star review! We're thrilled to hear you had a professional and enjoyable sales experience with Sergei. We truly value referrals like the one from Dennis Williams—it’s a testament to the trust our customers have in us. Regarding your touch screen, our service team is ready to assist you and ensure everything is resolved quickly and efficiently. Please don’t hesitate to reach out when you’re ready to schedule an appointment. We look forward to welcoming you! Warm Regards, Jackson Acura Team

November 14, 2024

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Employee Rating

Courteous, professional, fair treatment by our sales professional. Car was delivered on time and orientation was excellent. More

by HERBGARRETT64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sergei Potapoff

Nov 20, 2024

Jackson Acura responded

Thank you for your 5-star review! We're thrilled to hear about your positive experience with our sales team and that everything was delivered on time with a thorough orientation. Providing courteous, professional, and fair service is always our goal, and we’re happy to know it made a difference for you. If you need anything else, don’t hesitate to reach out. We look forward to welcoming you back in the future! Warm Regards, Jackson Acura Team

November 10, 2024

Dealership Rating
Employee Rating

I have now leased several cars with Reggie Hammond as my sales person. He is knowledgeable, not just about the vehicles, but about what will work best for me! I love working with Reggie! More

by JANICEID
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Reggie Hammond

Nov 13, 2024

Jackson Acura responded

Thank you so much for your wonderful review! We’re thrilled to hear that Reggie has consistently provided the knowledgeable and personalized support that has made your leasing experience so positive. Knowing what works best for our clients is essential to us, and it’s great to hear that Reggie’s expertise has been a perfect match for your needs. We truly appreciate your loyalty and look forward to assisting you in the future—enjoy your new lease! Warm Regards, Jackson Acura Team

November 08, 2024

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Employee Rating

Reggie Hammond was a joy to work with and was very responsive to all of my requests. More

by jwsmith1980
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Reggie Hammond

Nov 13, 2024

Jackson Acura responded

Thank you for your kind words! We're so glad to hear that Reggie made your experience a positive one. At Jackson Acura, we strive to provide excellent customer service, and it's great to know Reggie was able to meet your needs and respond to your requests promptly. If you need anything else, please don't hesitate to reach out. We truly appreciate your feedback and look forward to assisting you again in the future! Warm Regards, Jackson Acura Team

November 02, 2024

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Employee Rating

Easy and quick car buying process, everyone was friendly and professional and knowledgeable. Upfront communication. More

by CATHYLAMBERT0
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Sergei Potapoff

Nov 12, 2024

Jackson Acura responded

Thank you for the wonderful feedback! We're thrilled that your car-buying experience was easy and efficient, with friendly, knowledgeable, and professional service from start to finish. Clear communication is at the heart of our approach, and it’s great to hear that you felt informed and supported throughout the process. We truly appreciate your trust in us and look forward to assisting you again in the future! Warm Regards, Jackson Acura Team

November 02, 2024

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Employee Rating

Good service, good sale team, would buy from them again. Will recommend hi place to friends More

by BSMYCHKOVICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 13, 2024

Jackson Acura responded

Thank you for the fantastic 5-star review! We’re thrilled to hear that you had a positive experience with both our sales and service teams. It means a lot to us that you would choose to buy from us again and recommend our dealership to friends. Providing excellent service and fostering lasting relationships with our customers is our top priority, and we’re grateful for your trust in us. Warm Regards, Jackson Acura Team

October 24, 2024

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Employee Rating

This dealership puts customer first! They always make sure the customer is satisfied. I never use another dealership. This dealership makes me feel at home. Also, they have quick service More

by Lola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mr. Reggie in sales is phenomenal! I absolutely loved working with him!

Nov 12, 2024

Jackson Acura responded

Thank you so much for your kind words and loyalty to Jackson Acura! We're thrilled to hear that you feel at home with us and that our commitment to customer satisfaction and efficiency makes each visit worthwhile. Ensuring a welcoming experience is at the core of our values, and it’s wonderful to know we’ve earned your continued trust. We’re here whenever you need us, and we look forward to serving you for many more visits! Warm Regards, Jackson Acura Team

October 24, 2024

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Employee Rating

They did a great job. They were extremely easy to work with. It was a enjoyable transaction. More

by scrooks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 12, 2024

Jackson Acura responded

Thank you for sharing your positive experience! We're delighted to know the transaction was smooth and enjoyable for you. Our team takes pride in making each visit as seamless and straightforward as possible. If you need anything else, please don't hesitate to reach out. We appreciate your trust in us and look forward to working with you again in the future! Warm Regards, Jackson Acura Team

October 18, 2024

Dealership Rating
Employee Rating

Welcoming, not overbearing, kind, professional, clean, patient, adaptable , highly recommend, friendly, comforting, accommodating , nice, sincere More

by Criscassi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Cunningham , Anzor

Nov 06, 2024

Jackson Acura responded

Thank you for sharing such a thoughtful and positive review! We’re thrilled to hear that our team provided a welcoming, professional, and friendly environment that made your visit comfortable. We strive to adapt to each customer’s needs and create a space where everyone feels valued and at ease. Your recommendation truly means a lot to us, and we look forward to serving you again in the future! Warm Regards, Jackson Acura Team

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