Joesph Jefferson | Page 9
Commercial Vehicles Sales
Wayne Akers Ford
2000 10th Ave N
Lake Worth, FL 33461
91 Reviews
Write a Review91 Reviews of Joesph Jefferson
October 12, 2023
Seems like no one gives customer service anymore. I’ve been shopping with Wayne Acres for over 15 years and it just seems like it’s worst ever since it was bought out. I’ve been shopping with Wayne Acres for over 15 years and it just seems like it’s worst ever since it was bought out. More
Other Employees Tagged: Ben Buchanan, James Pierre, David Lalla , Orlando Menendez
June 25, 2023
Great experience, everyone was helpful an extremely nice ! I’m very happy with my purchase . Thank you Wayne Akers ! I’m very happy with my purchase . Thank you Wayne Akers More
Other Employees Tagged: Shultz Cesar, Michael Corey , Guy Michel, Phillip Simon
June 13, 2023
JJ was fantastic. He made the buying process super easy. I highly recommend working with him. Claudia in the finance department, on the other hand, I do not recommend He made the buying process super easy. I highly recommend working with him. Claudia in the finance department, on the other hand, I do not recommend working with her. After I was required to watch videos on additional service plans and warranty packages and asked if I wanted them, I told her no. She asked if I was sure, and I told her do not add them because I did not want them. This was after she had told me about my monthly payments which seemed a bit higher than expected but so was my apr. I was not informed that she had already added them before I was done being informed about the packages; even after I told her no multiple times, she did not inform me that she had already added them to my total payments. When she told me what services were included, not only did I ask, but the people with me asked if this was all included in the required Wayne Akers Package and not extra she told us yes and assured us that it was not additional. After a couple of days, I got my loan agreement from the bank and realized that the total amount of the loan was almost $3,000 more than I was initially supposed to have. I called Claudia, who explained that the extra charges were for the packages I added. I explained to her that I said no and confirmed with her multiple times during the original meeting that I was not adding these packages, and my witnesses that were there when I bought my truck said the same thing. Claudia kept saying that maybe it was just a misunderstanding even though I said no multiple times and confirmed that I was not adding these and the included items she explained were not additional fees. I am glad I caught the fact that she added these packages without my consent. Unfortunately, it was not until after I had left and signed for my truck. More
May 10, 2023
I have returned to Wayne Ackers Ford after more than a decade away buying vehicles from other Ford dealers. I must say that I have received remarkable service in all aspect of the New vehicle purchase. I decade away buying vehicles from other Ford dealers. I must say that I have received remarkable service in all aspect of the New vehicle purchase. I am very pleased and thank you. More
April 01, 2023
They took care of all my vehicle needs and I would return again. Thanks for all your help JJ. again. Thanks for all your help JJ. More
Other Employees Tagged: David Lalla
March 07, 2023
Ben Buchanan took great care of me. No hassle and in and out for what I needed quickly. No hassle and in and out for what I needed quickly. More
Other Employees Tagged: Ben Buchanan
November 14, 2022
Friendly clean dealership, I have been back to the same guy JJ Jefferson and JP for all my family's car sales!! Happy with the service received this time and dozens before! guy JJ Jefferson and JP for all my family's car sales!! Happy with the service received this time and dozens before! More
Other Employees Tagged: James Pierre, David Lalla
October 28, 2022
Staff was very friendly and knowledgeable. I got a great deal on my trade in and on the new purchase. Couldn’t have been happier! I got a great deal on my trade in and on the new purchase. Couldn’t have been happier! More
Other Employees Tagged: Diego Torres, Michael Corey , Phillip Simon
September 20, 2022
Great place to shop for a used car, JJ gave me the best 🐕🦺 ce possible and also the Finance gent Phil both top notch and got a great deal.on.ky used SUV! 🐕🦺 ce possible and also the Finance gent Phil both top notch and got a great deal.on.ky used SUV! More
Other Employees Tagged: Phillip Simon
September 03, 2022
The whole staff went out of their way to accommodate and assist me obtain a vehicle. The sales and finance personnel were particularly helpful in guiding me through the process of obtaining a vehicle. I w assist me obtain a vehicle. The sales and finance personnel were particularly helpful in guiding me through the process of obtaining a vehicle. I would absolutely recommend. More
Other Employees Tagged: Ken Gross, Darlene Perez
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