Joesif Osterheldt
Joesif Osterheldt at Jackie Cooper Imports
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Joesif Osterheldt

Internet Sales Professional

Jackie Cooper Imports

9393 S Memorial Dr
Tulsa, OK 74133

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4.8
26 Reviews
4.8

26 Reviews

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26 Reviews of Joesif Osterheldt

February 01, 2025

Dealership Rating
Employee Rating

Mushtaq is a patient, quick, and efficient man of faith! His attention to detail and ability to listen and communicate made my first car-buying experience very pleasant. We will be returning soon to purchas More

by alexanett
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mushtaq Ahmed

January 19, 2025

Dealership Rating
Employee Rating

CPO car delivered with less than 100miles of gas. Battery at 0% charge, No charging cable included. Fuel not working. Had to take it to local dealer to get that repaired. Wasted 6 hours of my wor More

by drgupta
Sales Price Transparency
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Shawn Case , Dillon Cole, A member of service dept that tried to help open the fuel door ocer the phone with no sucess

Jan 22, 2025

Jackie Cooper Imports responded

Dr. Gupta, Our goal has always been to consistently exceed customer expectations for every interaction we have, and it appears as if we have let you down. We understand how important it is to receive what you need when you need it, and we missed the mark on your vehicle delivery and communication after the sale. We understand that this may have caused you unnecessary stress and for that, we sincerely apologize. Please know that we’re working harder than ever to regain your trust and make your experience with us nothing less than our customers have come to expect from Jackie Cooper Imports. Our team is actively working to resolve outstanding issues, and we kindly ask for your grace as we strive to make things right. You will be receiving your charging cable plus tire kit soon. Your support means everything to us, and we don’t take it for granted. We know that you have choices. We’re grateful that you chose us, and we hope you allow us the chance to earn back your trust. From the entire Jackie Cooper Imports team, thank you for being a part of our journey, and now more than ever, we hope you keep challenging us to improve and innovate.

January 01, 2025

Dealership Rating
Employee Rating

Very easy transaction. We showed up to look at one vehicle and left with two. More

by todd.a.weldon
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

December 01, 2024

Dealership Rating
Employee Rating

Working with Joesif Osterheldt was amazing. He was so helpful and he truly cared about us. He made sure we found the car that worked for us and was with us through the entire process. Would 100 More

by lauren.esau1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shawn Case

Dec 02, 2024

Jackie Cooper Imports responded

Hi Lauren, Thank you so much for your kind words! We're delighted to hear that working with Joesif made your car-buying experience so positive. It's great to know that he was able to help you find the perfect vehicle and support you throughout the entire process. Your satisfaction is our top priority, and we truly appreciate your trust in us. We look forward to assisting you again when it's time for your next purchase! Sincerely, Ryan Knotts, General Sales Manager

November 27, 2024

Dealership Rating
Employee Rating

Joesif Osterheldt was an awesome sales man, I couldn't have asked for better customer service. He was knowledgeable and honest. The process was quick and I will be coming back to buy more vehicles! More

by mrkejuanc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 02, 2024

Jackie Cooper Imports responded

Hi Mrkejuanc, thank you for the 5 star review. We're happy to hear that Joesif helped make your time at our dealership excellent! We appreciate your business and look forward to working with you again when you're ready for your next vehicle! Sincerely, Ryan Knotts, General Sales Manager

November 07, 2024

Dealership Rating
Employee Rating

Amazing environment with great help and support through out the dealership!! My first experience, but certainly not my last! More

by donntep
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 07, 2024

Jackie Cooper Imports responded

Hi Donntep, thank you for leaving us a 5 star review. We're so glad to be apart of your car buying experience, and we can't wait to work with you again when the time comes! Sincerely, Ryan Knotts, General Sales Manager

October 20, 2024

Dealership Rating
Employee Rating

I never had a more comfortable buying experience in my life, David made it seem like i was his only priority in the hole place, he had all the information about the carfax, history of the car, so when i s More

by 420grit
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Krueger, Danny Diaz , Austin Bright, Jerrid Cook, Nathan Lovell

Oct 21, 2024

Jackie Cooper Imports responded

Hi 420grit, congratulations on your new car! We're so glad that David made your car buying experience your most comfortable experience yet! We're happy he was able to give you all the information for you to make the best decision for you. Safe travels and thank you for choosing Jackie Cooper! Sincerely, Ryan Knotts, General Sales Manager

October 07, 2024

Dealership Rating
Employee Rating

The salesman was very Friendly, knowledgeable. While waiting on my offer for my trade in, we had a good conversation. Great young man. More

by cplmramsey
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Shawn Case , Josh Kelley, Armando Yanez

Oct 07, 2024

Jackie Cooper Imports responded

Cplmramsey, thank you for your 5 star review. Customer service is always our top priority, and we're glad to hear that our team succeeded in making your dealership experience great! Sincerely, Ryan Knotts, General Sales Manager

September 19, 2024

Dealership Rating
Employee Rating

Everyone was so nice from the sales people to the finance people. I would definitely recommend Jackie Cooper Imports and it helps when you love your new car. More

by bob4port
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kendall Taylor , Armando Yanez

Sep 20, 2024

Jackie Cooper Imports responded

Hi bob4port, Your trust in us is valued! We're excited to welcome you back for more great deals. Sincerely, Ryan Knotts, General Sales Manager

September 19, 2024

Dealership Rating
Employee Rating

Great customer service and respect. Communication was good but could improve. Overall a very good experience. More

by mhargiscon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kendall Taylor

Sep 20, 2024

Jackie Cooper Imports responded

Hi mhargiscon, Your satisfaction is our priority. We’ve committed to providing excellent service. Sincerely, Ryan Knotts, General Sales Manager

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