Joesif Osterheldt
Joesif Osterheldt at Jackie Cooper Imports
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Joesif Osterheldt

Internet Sales Professional

Jackie Cooper Imports

9393 S Memorial Dr
Tulsa, OK 74133

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4.9
23 Reviews
4.9

23 Reviews

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23 Reviews of Joesif Osterheldt

December 01, 2024

Dealership Rating
Employee Rating

Working with Joesif Osterheldt was amazing. He was so helpful and he truly cared about us. He made sure we found the car that worked for us and was with us through the entire process. Would 100 More

by lauren.esau1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shawn Case

Dec 02, 2024

Jackie Cooper Imports responded

Hi Lauren, Thank you so much for your kind words! We're delighted to hear that working with Joesif made your car-buying experience so positive. It's great to know that he was able to help you find the perfect vehicle and support you throughout the entire process. Your satisfaction is our top priority, and we truly appreciate your trust in us. We look forward to assisting you again when it's time for your next purchase! Sincerely, Ryan Knotts, General Sales Manager

November 27, 2024

Dealership Rating
Employee Rating

Joesif Osterheldt was an awesome sales man, I couldn't have asked for better customer service. He was knowledgeable and honest. The process was quick and I will be coming back to buy more vehicles! More

by mrkejuanc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 02, 2024

Jackie Cooper Imports responded

Hi Mrkejuanc, thank you for the 5 star review. We're happy to hear that Joesif helped make your time at our dealership excellent! We appreciate your business and look forward to working with you again when you're ready for your next vehicle! Sincerely, Ryan Knotts, General Sales Manager

November 07, 2024

Dealership Rating
Employee Rating

Amazing environment with great help and support through out the dealership!! My first experience, but certainly not my last! More

by donntep
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 07, 2024

Jackie Cooper Imports responded

Hi Donntep, thank you for leaving us a 5 star review. We're so glad to be apart of your car buying experience, and we can't wait to work with you again when the time comes! Sincerely, Ryan Knotts, General Sales Manager

October 20, 2024

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Employee Rating

I never had a more comfortable buying experience in my life, David made it seem like i was his only priority in the hole place, he had all the information about the carfax, history of the car, so when i s More

by 420grit
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 21, 2024

Jackie Cooper Imports responded

Hi 420grit, congratulations on your new car! We're so glad that David made your car buying experience your most comfortable experience yet! We're happy he was able to give you all the information for you to make the best decision for you. Safe travels and thank you for choosing Jackie Cooper! Sincerely, Ryan Knotts, General Sales Manager

October 07, 2024

Dealership Rating
Employee Rating

The salesman was very Friendly, knowledgeable. While waiting on my offer for my trade in, we had a good conversation. Great young man. More

by cplmramsey
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Josh Kelley, Shawn Case , Armando Yanez

Oct 07, 2024

Jackie Cooper Imports responded

Cplmramsey, thank you for your 5 star review. Customer service is always our top priority, and we're glad to hear that our team succeeded in making your dealership experience great! Sincerely, Ryan Knotts, General Sales Manager

September 19, 2024

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Employee Rating

Everyone was so nice from the sales people to the finance people. I would definitely recommend Jackie Cooper Imports and it helps when you love your new car. More

by bob4port
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kendall Taylor , Armando Yanez

Sep 20, 2024

Jackie Cooper Imports responded

Hi bob4port, Your trust in us is valued! We're excited to welcome you back for more great deals. Sincerely, Ryan Knotts, General Sales Manager

September 19, 2024

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Employee Rating

Great customer service and respect. Communication was good but could improve. Overall a very good experience. More

by mhargiscon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kendall Taylor

Sep 20, 2024

Jackie Cooper Imports responded

Hi mhargiscon, Your satisfaction is our priority. We’ve committed to providing excellent service. Sincerely, Ryan Knotts, General Sales Manager

September 11, 2024

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Employee Rating

Super staff all the way around from sales people finance people tech people you’re a number one dealership. More

by bob4port
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Krueger , Armando Yanez

Sep 12, 2024

Jackie Cooper Imports responded

Hi bob4port, Thank you for your kind words! We're dedicated to providing top-notch service. Sincerely, Ryan Knotts, General Sales Manager

September 06, 2024

Dealership Rating
Employee Rating

Josief and Jerrid are fantastic. Your service department is sub-par at best. Following a large issue a few weeks back, today led me further down the negative track. Their communicati More

by SMCNAMAR4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jerrid Cook, Josh Kelley

Sep 12, 2024

Jackie Cooper Imports responded

SMCNAMAR4, we are sorry to hear that your service appointment didn't meet your expectations. While you purchased your BMW at our Imports location, your service appointment was for our Infiniti store where we have technicians trained to handle that make of vehicle. We apologize if that information was not made clear when you made your appointment. However, upon your arrival at our Imports store, the service advisor stated they could still assist you at the Imports location. At Jackie Cooper Imports, we sell all vehicle makes and models in our pre-owned department and we are completely comfortable with whatever vehicle a customer drives upon our lot and service drive. We apologize if you felt otherwise. It wasn't our intent and we work hard to make sure all customers are treated equally, no matter what they drive. We look forward to another opportunity to change your experience and make you feel as important in service as you do in sales!

September 06, 2024

Dealership Rating
Employee Rating

Excellent people to work with. I contacted them via an Internet query and they followed up quickly and helpfully. More

by ddanford
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh Kelley, Shawn Case

Sep 09, 2024

Jackie Cooper Imports responded

Hi ddanford, We're honored to have earned your five-star rating! Your support means everything to us. Sincerely, Ryan Knotts, General Sales Manager

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