Joelle Williams

Purchased a used 2023 4Runner on 12/31/2024 as a temporary vehicle until the new 2025 4Runners Hybrids arrive and made sure the sales people were aware of this. It took nearly a month to get a sati temporary vehicle until the new 2025 4Runners Hybrids arrive and made sure the sales people were aware of this. It took nearly a month to get a satisfactory conclusion to the sale. This particular Used Car Mgr was of little if any help in the process and I had to reach out to the Customer Relations Mgr to get my multiple issues resolved. He would not respond via text or phone calls until I had the Customer Relations Mgr involved. I was at the dealership to have the detailing re-done as part of the vehicle delivery for 2 hours on 1/27 and this manager didn't even bother to introduce himself to me or offer any apology which could have gone a long way to helping turn a negative experience around. I have purchased numerous new vehicles from this Toyota dealership over the past 40 years but after this last situation I will be making my next purchase for the new 2025 4Runner Hybrid once they start arriving at the other Colorado Springs Toyota dealership or have to travel to Denver to the Stevinson Toyota East dealership. This unprofessional management behavior will end up losing this dealership a $65,000 - $70,000 sale. More

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The buying and financing process was smooth and efficient. Was in and out of there in record time. Very knowledgeable staff. No pressure sales and financing was greatly appreciated. efficient. Was in and out of there in record time. Very knowledgeable staff. No pressure sales and financing was greatly appreciated. More

by MJBATTMAN Verified Customer Verified Customer

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Very knowledgeable and professional staff. Would recommend purchasing from them without hesitation. I would like to commend Luke Nienaber for his outstanding customer service. Would recommend purchasing from them without hesitation. I would like to commend Luke Nienaber for his outstanding customer service. More

by RPARKS63 Verified Customer Verified Customer

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Corwyn Toyota is a Great Dealership. The staff was very professional.. A wonderful car buying experience. The staff was very professional.. A wonderful car buying experience. More

by CEC502003 Verified Customer Verified Customer

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all good. Dean was excellent, timely and great follow up. Appreciate the approach and explanations Dean was excellent, timely and great follow up. Appreciate the approach and explanations More

by BLYERSIN Verified Customer Verified Customer

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Doug and Troy are very low pressure sales people. This is the 4th vehicle i bought from Doug here. When I need another vehicle I will use Doug or Troy again. I do not like the people who do the detai This is the 4th vehicle i bought from Doug here. When I need another vehicle I will use Doug or Troy again. I do not like the people who do the detailing of a new vehicle they do a really terrible job. Windows not clean and have hand prints all over, windshield inside not cleaned at all. The outside of the vehicle was streaked. There was no attention to detail from those who do the detailing. More

by LIVETORIDE1234 Verified Customer Verified Customer

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Amazing staff, great facility and really cares about the customer. The sales team bent over backwards to get two separate deals done and my family really appreciates it. customer. The sales team bent over backwards to get two separate deals done and my family really appreciates it. More

by MATTMORAN1990 Verified Customer Verified Customer

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Giovanni was by far the best salesperson we have ever had. Would definitely recommend anyone work with him. had. Would definitely recommend anyone work with him. More

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Patient representatives, particularly with quirky clients. Would like to haggle a bit more but cannot complain much about deal. clients. Would like to haggle a bit more but cannot complain much about deal. More

by OMMEN8475 Verified Customer Verified Customer

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Zack was kind, genuine, forthright, and patient. Made this visit less traumatic. Tolerant of my idiosyncrasies. Made this visit less traumatic. Tolerant of my idiosyncrasies. More

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