Joel Vargas

They provide efficient service with a smile. I appreciate them taking care of my vehicle. I appreciate them taking care of my vehicle. More

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Overall great service and effective communication throughout! I was very satisfied and pleased with the experience. throughout! I was very satisfied and pleased with the experience. More

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Went in for an oil change. Joel was my service tech. He was wonderful and kept me up to speed on my service and the service recommendations from Honda. He was professional and Joel was my service tech. He was wonderful and kept me up to speed on my service and the service recommendations from Honda. He was professional and sincere and that was appreciated. Looking forward to working with him going forward for all of my Honda needs. More

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This is the fourth car purchased from this dealer. I have always been satisfied with vehicles and the deep. I have always been satisfied with vehicles and the deep. More

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I had an amazing experience at John Eagle Honda of Dallas! Joel helped me with my oil change and also took care of a recall issue on my steering wheel. From the moment I arrived, he was kind, respectf Dallas! Joel helped me with my oil change and also took care of a recall issue on my steering wheel. From the moment I arrived, he was kind, respectful, and very professional. His customer service was truly exceptional. He walked me through everything step by step, answered all my questions, and made sure I was comfortable throughout the process. He went above and beyond to make sure my car was taken care of, and I really appreciated his honesty and positive attitude. Five stars well deserved. thank you, Joel! More

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Great customer service. Love the staff . Always take the extra mile to service me . Thank you ! Love the staff . Always take the extra mile to service me . Thank you ! More

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To whom it may concern, I’m writing to express my complete and utter frustration with the disastrous experience I had at John Eagle Dealership. From start to finish, your service department showed a complete and utter frustration with the disastrous experience I had at John Eagle Dealership. From start to finish, your service department showed a staggering level of incompetence that wasted my time and left me with zero confidence in your team. To begin with, the service techs—specifically Edgar and Joel—demonstrated a complete lack of professionalism and technical skill. Basic issues were either misdiagnosed or outright ignored, and their communication was poor to nonexistent. I had to chase for updates, only to get vague or conflicting answers. As if that wasn’t enough, when I attempted to escalate the issue, I was met with more incompetence from the supposed “Director of Service,” Marcus. Rather than taking accountability or providing any real solution, Marcus did absolutely nothing to help the situation and wasted even more of my time with empty promises and zero follow-through. It’s honestly shocking that someone in a leadership position could be this ineffective. I came to John Eagle expecting reliable service and was instead met with delays, confusion, and a total disregard for my time. This experience has been nothing short of infuriating, and I would strongly caution others from trusting their vehicle with your team. Do better. More

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It was very busy when I showed up to my appointment, but I felt well taken care of. I felt well taken care of. More

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Joel at the service department is always really helpful and answers all my questions. I would recommend him as your advisor. and answers all my questions. I would recommend him as your advisor. More

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I purchased my van from John Eagle Honda of Dallas, and I’ve always had a great experience with them. When I brought it in for service this time, Joel Vargas walked me through the process clearly, gave me I’ve always had a great experience with them. When I brought it in for service this time, Joel Vargas walked me through the process clearly, gave me a solid timeline, and ensured all the necessary work was done. They fixed my van, washed it, and had it ready in less than 24 hours. It drives perfectly now, and I’ll continue coming back for all my service needs. Big thanks to Joel and the team! More

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