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Joel Schwerd
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7 Reviews
7 Reviews
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7 Reviews of Joel Schwerd
January 24, 2025
They had lots of stock on the lot and were able to show me the difference between features actually ON a vehicle, very friendly and knoledgable. Joseph Alcantar was very personable and asked good questions me the difference between features actually ON a vehicle, very friendly and knoledgable. Joseph Alcantar was very personable and asked good questions to help me decide the direction I wanted to go in making my purchase, explained what all was going on along the way - highly recommend him! More
by dave@wynapse.com
Verified CustomerOther Employees Tagged: Spencer Fredlund, Sal Famania , Joseph Alcantar
January 16, 2025
Great family atmosphere everything went smoothly definitely would recommend Moore for all your needs when buying a new vehicle definitely would recommend Moore for all your needs when buying a new vehicle More
by mloebig
Other Employees Tagged: Spencer Fredlund, Jake Hengsteler, Justin Humphrey, Shawn Jordan, Matthew Rios, Sal Famania, Shawn Lopez, Brian Koritzer, Rich Salo
December 15, 2024
Very helpful. Sales people not pushy. Service through. Finance personal information easy to understand. Phone calls taken care of swiftly. Sales people not pushy. Service through. Finance personal information easy to understand. Phone calls taken care of swiftly. More
by camordt
Other Employees Tagged: Miranda Burris, Sal Famania, Rich Salo
November 10, 2024
Great staff and a non pushy environment , felt very at home , comfortable , and wonderful experience home , comfortable , and wonderful experience More
by Robert
Other Employees Tagged: Spencer Fredlund, Sue Robbins, Dustin Shepherd, Matthew Rios, Sal Famania, Shawn Lopez, Brian Koritzer, Sabeur Abidi
September 19, 2024
Great family run dealership! Everyone was helpful in getting us into the Jeep wrangler JLU in the color and trim package we wanted! This is our second vehicle we bought from them Everyone was helpful in getting us into the Jeep wrangler JLU in the color and trim package we wanted! This is our second vehicle we bought from them & definitely worth the travel time for us! The salesman Henry A..treated us like family and made sure we got what we wanted! The service department is great also! More
by smith682
Other Employees Tagged: Spencer Fredlund, Sabeur Abidi , Henry A.
May 08, 2024
This is the second car I have purchased from Moore Chrysler Jeep and both experiences were great. No hassling, great deals, very patient and the guy in finance has a great personality and very quick w Chrysler Jeep and both experiences were great. No hassling, great deals, very patient and the guy in finance has a great personality and very quick with good detail. Would recommend this dealership to anyone looking for the most headache free car buying experience. I drive 2 hours one way to go to the specific dealership. More
by Levi Barker
Other Employees Tagged: Dustin Shepherd, Jake Hengsteler, Justin Humphrey, Shawn Jordan, Matthew Rios, Brian Koritzer, Sabeur Abidi , Aaron Angel, Nate Matzenbacher
March 08, 2024
dated 3/8/2024 - Over the past three weeks, Moore has had my Grand Cherokee for about seven days to diagnose and fix a vibration problem that happens at around 1500-2000 RPM. The first three days spent there my Grand Cherokee for about seven days to diagnose and fix a vibration problem that happens at around 1500-2000 RPM. The first three days spent there, the diagnosis came back that the fuel system had excessive carbon and needed to be cleaned. It was stated that that would fix the problem. It cost $450 and did not fix the issue. They also tried to sell me on a spark plug change and brake fluid flush for over $1,000. The spark plugs would have been 25,000 miles to early and the owners manual schedule says nothing about flushing the brake system. I declined those services and I'm glad I did. A few days later I went back and took the service writer, Joel, for a ride and demonstrated the vibration. He agreed there was a problem. The car went back this week and the diagnosis was bad motor mounts. My extended warranty would pay for it with $100 deductible. After four days in the shop, I was told that the replacement motor mounts did not fix it, but that the shop would take care of the deductible. So now I'm out $350 for the fuel system service that did not fix the issue. I told the service writer I wanted my $350 credited and then spoke with Jake the service manager. He said he was sorry Joel told me the fuel system service would fix the vibration. He said they would not credit me because it is "recommended in Arizona" to clean the fuel system because of the local gas. The owners manual schedule says nothing about cleaning the fuel system ever. So now I'm out $350 for a service that did not fix the problem and Moore won't do anything about it. Needless to say, I am quite angry and have lost any trust I once had with this service department. Watch out for the upsells for services you probably don't need. More
by Harold
