Joel Robinson

Great experience: 1st-Time Buyer (who did a LOT of research) As this was my first experience buying a car by myself, I was a bit nervous. However, Joel, Jeff, and everyone else I worked with at the dealership ma As this was my first experience buying a car by myself, I was a bit nervous. However, Joel, Jeff, and everyone else I worked with at the dealership made the process so easy! They were willing to come down to the price I could afford (and it was definitely a good deal--I did lots of research by looking at KBB, other dealers, articles, people who have the car I chose--a Toyota Corolla, and Consumer Reports). They were also very patient with me as we went through all of the paperwork. At one point in the middle of the paperwork I needed some time to think, and they were very understanding as they gave me that time. Throughout the whole process of buying the car, everything was explained to me in a very transparent way, and I was always asked if I had any questions before I made any decisions or signed anything. I had a great experience and highly recommend this dealership! More

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Purchased a used car Purchased a used 2010 Subaru Outback from Joel Robinson it was a great experience love doing business with Joel known her for a few years and Toyota s Purchased a used 2010 Subaru Outback from Joel Robinson it was a great experience love doing business with Joel known her for a few years and Toyota sits right in my backyard so I could even walk to the dealership Joel had my car waiting fueled up and ready to go thank you Joel it was nice seeing you again too Bill thanks again Chris simeneau More

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Quick hassle free morning purchase. Joel Robinson and Jeff the sales manager there helped with my recent purchase. Both were easy going with negotiation, final price was honored, good pr Joel Robinson and Jeff the sales manager there helped with my recent purchase. Both were easy going with negotiation, final price was honored, good price on a good car, filled the tank and washed it while I ran to the bank. In and out positive experience would recommend. Thanks for the service. More

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the easiest experience for buying a car we have ever had. My husband and I worked with Joel while buying our car. He helped to make the experience easy. We let him know what we wanted at the beginning of ou My husband and I worked with Joel while buying our car. He helped to make the experience easy. We let him know what we wanted at the beginning of our conversation, and he helped to make it happen. We got out of a lease in exchange for purchasing a used vehicle. They were able to provide us with a deal even better than we expected. We found the whole team to be very friendly, and even enjoyed speaking with other customers while we were there. More

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Great experience, great deal This was the most stress-free auto experience I can remember having. Joel gave us a great deal and helped us choose a car we never considered. It fits This was the most stress-free auto experience I can remember having. Joel gave us a great deal and helped us choose a car we never considered. It fits our needs perfectly and we love the extra features he made possible for us. Even the paperwork experience was improved by the very considerate aid of Branko. So glad we found Fenton! More

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Unbelievable Experience! This was my third purchase from Toyota of Keene, and they outdid themselves again. Their upfront, stress-free approach to car buying is like no other This was my third purchase from Toyota of Keene, and they outdid themselves again. Their upfront, stress-free approach to car buying is like no other. I drove up just to take a look at a car, and ended up buying it. They were able to complete the entire transaction in just over an hour, and I was on my way home. All staff that I dealt with from the Manager, Sales Associate, and Finance representative were knowledgeable, friendly, and very helpful. I would recommend this dealership hands down. Even if you are from Massachusetts, they are equipped to handle all aspects of vehicle sales to Massachusetts residents. It's worth the trip! More

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Great Buying Experience We had a great buying experience. Joel Robinson has helped us in the past and we contacted him again to purchase our new RAV 4. My wife wanted a car s We had a great buying experience. Joel Robinson has helped us in the past and we contacted him again to purchase our new RAV 4. My wife wanted a car she could drive in the NH winters with confidence. The AWD RAV 4 should do just that. Joel was very helpful and answered all our questions and made the no pressure buying experience very pleasant. More

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THE RIGHT SALESMAN, THE RIGHT CAR = THE PERFECT MATCH Joel made making a decision to buy or lease painless! Leasing a new RAV 4 ( 2015 ) was the best decision for me. His knowledge of the vehicle and Joel made making a decision to buy or lease painless! Leasing a new RAV 4 ( 2015 ) was the best decision for me. His knowledge of the vehicle and the process of leasing was very helpful and made the experience positive. Thank you Joel for your professional expertise in helping me drive away with the right car for me. I know I will be able to call and get a walk through on any concerns or questions I may have in the future. Joel made the car buying experience enjoyable and fun. Thank you , Joel...... More

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New car purchase Be sure to understand the no three day grace period in NH. As I live in Mass, I was unaware of this and was sold a car way above my price range. When Be sure to understand the no three day grace period in NH. As I live in Mass, I was unaware of this and was sold a car way above my price range. When speaking with a number of sales staff and business manager, the company would not do anything to help me get into a more affordable vehicle once I signed papers. No acknowledgement either, just sticking with the almighty sale and not the customer. Cooling off periods are not applicable in NH. I will not go there again as I feel it was misrepresented. . More

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Toyota of Keene was great We bought 2 vehicles in 1 week from Toyota of Keene. Dealt with Joel on both, he was awesome! I would recommend him to anybody. He was down to earth a We bought 2 vehicles in 1 week from Toyota of Keene. Dealt with Joel on both, he was awesome! I would recommend him to anybody. He was down to earth and very knowledgeable about the vehicles. He explained everything in the buying process very well, went over the vehicles in great detail. Joel was dealing with the manager Jeff on both occasions, Jeff was ok but not very into the customer. Buying a brand new car (or 2) you might think he would stand up and shake your hand. More

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