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Chrysler Dodge Jeep Ram of Walla Walla

Walla Walla, WA

4.6
912 Reviews

2695 East Isaacs Avenue

Walla Walla, WA

99362

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912 Reviews of Chrysler Dodge Jeep Ram of Walla Walla

April 12, 2024

I would not recommend this dealership to anyone. Worst experience we've ever had with a dealership by far. Sold us a car with multiple problems we were not told about such as non-working AC, we boug More

by lmahan
Finance Experience
Recommend Dealer
No
Employees Worked With
Jim Cranston, Chris Nielsen
Apr 12, 2024 -

lmahan responded

I would not recommend this dealership to anyone. Worst experience we've ever had with a dealership by far. Sold us a car with multiple problems we were not told about such as non-working AC, we bought the car during winter months, that they then wanted to charge us a fortune to fix. Taking the vehicle in for services is a nightmare as well. They once had the vehicle for a week just to give it back and say they found nothing wrong with it. We were charged a large detection fee and were then stranded on the side of the highway when our allegedly perfect vehicle broke down completely. They are the definition of slimy used car dealers.

November 16, 2023

It lacks customer service and respect And they are very slow at getting their service work done More

by jspaff
Recommend Dealer
No
Employees Worked With
Larry "Junior" Dutton
November 15, 2023

jim cranston went above and beyond to explain all about the vehicle we bought. he even came to our house to make sure we understood all the techy stuff on the vehicle. b&v hampton. thanks jim. More

by bvh1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Cranston
October 24, 2023

Service was done on time with a reasonable price. Professional and courteous staff. Will come back More

by akww
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Johnson
Oct 24, 2023 -

Chrysler Dodge Jeep Ram of Walla Walla responded

Thank you for the 5-star review! We appreciate you choosing us for your vehicle needs!

October 18, 2023

Victor and Junior are the BEST! They are professionals: friendly, knowledgable, kind, and thoughtful. They know their job well. The mechanics always do a perfect job. It is wor More

by NWSmith
Sales Price Transparency
Service Price Transparency
Purchase Time
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry "Junior" Dutton, Victor Luna
Oct 24, 2023 -

Chrysler Dodge Jeep Ram of Walla Walla responded

Thank you so much for the awesome review! We appreciate you choosing us for your vehicle needs and are glad to hear Victor and Junior were able to provide you with great customer service.

August 03, 2023

Excellent experience at CDJR of Walla Walla, Trevor was great to work with, totally professional. More

by Brent Caulk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Nielsen, Trevor Oldham
July 25, 2023

Your clerks are always pleasant and helpful. Your waiting area is always clean looking and orderly. That makes waiting less hard to take. More

by dulcibo
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Johnson
July 16, 2023

Greg went out of his way to accommodate us! Kept looking till he found the perfect one we wanted! I highly recommend Greg Torres and CDJR for any and all of your car buying needs. Greg is beyon More

by tonyakeep
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky Campbell, Greg Torres, Chris Nielsen
Jul 24, 2023 -

Chrysler Dodge Jeep Ram of Walla Walla responded

Thank you for your glowing review! We're delighted to hear about your outstanding experience with Greg Torres at CDJR of Walla Walla. We take pride in having dedicated professionals like Greg, who go above and beyond to ensure customer satisfaction. Your recommendation means the world to us, and we look forward to serving you again for any future car-buying needs.

June 18, 2023

Tyler was extremely courteous and helpful. We appreciated his getting us checked on and out quickly. More

by Marilyne Dahl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry "Junior" Dutton, Tyler Johnson
Jul 24, 2023 -

Chrysler Dodge Jeep Ram of Walla Walla responded

Thank you for your review Marilyne! We're glad to hear that our service and staff met your expectations, and we appreciate your kind words about our nice team.

May 19, 2023

Good service, friendly staff. Have only used the service department, very positive experience, proffesdional and courteous! More

by Kxf72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Johnson
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