Joel Olivares
Joel Olivares at Big Star Cadillac

Joel Olivares | Page 6

Finance Manager

Big Star Cadillac

18100 Gulf Freeway, Building B
Friendswood, TX 77546

5.0
81 Reviews
5.0

81 Reviews

Write a Review

81 Reviews of Joel Olivares

January 31, 2025

Dealership Rating
Employee Rating

Gary was great, would recommend him to anyone. He made everything easy and has been helpful after the purchase as well. More

by jenkahla
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gary Yannibelli, Lee Velazquez

Jan 31, 2025

Big Star Cadillac responded

Thank you for your review. We are sorry to hear that you feel that you received anything less than a 100% satisfactory experience. Please reach out to me directly to schedule a convenient time to discuss your concerns. Mike Pierce, General Manager, mpierce@bigstarcadillac.com

January 30, 2025

Dealership Rating
Employee Rating

Cristian provided top notch service. Smooth buying process and took care of all my needs More

by JASONMINIEL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Denise Beyner-Stanley, Cristian Mascorro , zzRachel zzRuiz

Jan 30, 2025

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

January 30, 2025

Dealership Rating
Employee Rating

Great experience! Mark was very helpful with all my questions and concerns. Everyone I encountered at the Big Star was courteous and professional. We will be back in t More

by Acooper12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: zzMark zzParsons

Jan 30, 2025

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

January 26, 2025

Dealership Rating
Employee Rating

The sales staff was very informative, helpful, available, and responsive. Sales management was available but not quite as receptive as I was hoping for or expected. Overall, it was a very good sales experien More

by steve_gilder
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 27, 2025

Big Star Cadillac responded

Thank you for your review. We are sorry to hear that you feel that you did not recieve a 5-Star experience with us, Please reach out to me directly with your best contact information so that I may gather more details and address any concerns. Mike Pierce, General Manager, mpierce@bigstarcadillac.com

January 12, 2025

Dealership Rating
Employee Rating

Wow! What an incredible experience my husband and I had! Wiem was absolutely fantastic—accommodating, hospitable, and so easy to talk to, all while mai More

by e.sam.a
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 16, 2025

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

January 11, 2025

Dealership Rating
Employee Rating

Christian was Awesome to work with. Answered all my questions and keep meet up to date through the whole process More

by JASONMINIEL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 16, 2025

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

January 11, 2025

Dealership Rating
Employee Rating

I purchased my 2024 Cadillac lyric about six or seven months ago from Big Star Cadillac. so far I've been extremely pleased I'll give big star an overall rating of 4.8 there's always room for improvement More

by CBEULAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 16, 2025

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

January 11, 2025

Dealership Rating
Employee Rating

The sales person, the finance person, and the young lady who delivered the vehicle to us were outstanding, and made our experience with Big Star Cadillac an absolute pleasure an extremely positive experienc More

by williamchevy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: zzFrederick zzMcGrew, Deyme

Jan 16, 2025

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

January 08, 2025

Dealership Rating
Employee Rating

My sales rep Cassandra help me find the right car for me and I appreciate her professionalism. More

by LP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Casandra Gonzalez , Deyme Perez

Jan 09, 2025

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

January 08, 2025

Dealership Rating
Employee Rating

Very helpful and got me a good deal, did almost everything through phone saved mevalot of time More

by garcia_sergio45
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Victor Rivas

Jan 08, 2025

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

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