Joel Heater
Joel Heater at Shottenkirk Superstore

Joel Heater

Service Advisor

Shottenkirk Superstore

309 S Gear Ave
West Burlington, IA 52655

Contact Me
4.3
15 Reviews
4.3

15 Reviews

Write a Review

15 Reviews of Joel Heater

May 28, 2025

Dealership Rating
Employee Rating

Service was performed in a timely manner and completed the things that I needed done. More

by tallerthanmyhair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 27, 2025

Dealership Rating
Employee Rating

Great service and friendly staff. Will return to have my service done again. Was very quick and done right. More

by cw110163
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tanya Wilson, Matt Weir

November 14, 2024

Dealership Rating
Employee Rating

Every person you encounter the moment you step out of your vehicle, acknowledging, smiling and kind. More

by DAN.ANNE
Recommend Dealer
Yes

Other Employees Tagged: Troy Moretz, Joe Gates , Lucas Newlan

Nov 15, 2024

Shottenkirk Superstore responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Superstore!

October 30, 2024

Dealership Rating
Employee Rating

quick, polite, and timely, i'm done, no more to say today and yesterday and tomorrow More

by DKADKISSON018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tanya Wilson, Matt Weir

Oct 31, 2024

Shottenkirk Superstore responded

Hi, thank you for sharing your experience with us. We appreciate your feedback!

October 25, 2024

Dealership Rating
Employee Rating

Service was thorough and complete. Office staff were friendly and explained ever. Very pleased over all More

by TAJOHANNS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tanya Wilson, Matt Weir

Oct 28, 2024

Shottenkirk Superstore responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Superstore in the future!

October 22, 2024

Dealership Rating
Employee Rating

Matt kept me informed while I was waiting. I will never go anywhere else for service More

by TROYPATT99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 23, 2024

Shottenkirk Superstore responded

TROY, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Superstore. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

October 10, 2024

Dealership Rating
Employee Rating

II own 2 Kia’s and would not have them serviced anywhere else. Reliable staff and mostly fair pricing. More

by MOZ4647
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 11, 2024

Shottenkirk Superstore responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 06, 2024

Dealership Rating
Employee Rating

You really want me to tell everyone that you took 2 months to complete repairs on my car? That I called and left messages a couple times a week and NEVER got a call back? That only after I called the More

by DWH1016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

October 03, 2024

Dealership Rating
Employee Rating

awesome everyone was very friendly and exceptionally helpful offered to take me home and bring my car to me when it was done which they did More

by NORATODD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 04, 2024

Shottenkirk Superstore responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 30, 2024

Dealership Rating
Employee Rating

Not sure exactly what was done but the parts aren't there for the recall so I have to bring back another day took me a while to find my car when they brought it back to my work but other than that great More

by MICHDUNN71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 01, 2024

Shottenkirk Superstore responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

1

Dealership Inventory (253 Vehicles)

used 2024 Ford F-150 car, priced at $45,333
2024 Ford F-150
used
Carbonized Gray Metallic exterior
Automatic
Four-wheel Drive
new 2025 Jeep Grand Cherokee L car, priced at $43,724
2025 Jeep Grand Cherokee L
new
Velvet Red Pearlcoat exterior
Automatic
Four-wheel Drive
used 2021 Honda CR-V car, priced at $24,333
2021 Honda CR-V
used
Radiant Red Metallic exterior
CVT
All-wheel Drive
new 2025 Kia Sorento car, priced at $43,430
2025 Kia Sorento
new
Jungle Green exterior
Automatic
All-wheel Drive
new 2025 Lincoln Corsair car, priced at $53,976
2025 Lincoln Corsair
new
Infinite Black Metallic exterior
Automatic
All-wheel Drive
used 2023 Ford F-250 car, priced at $62,850
2023 Ford F-250
used
Oxford White exterior
Automatic
Four-wheel Drive