Dealership Experience
7 yrs, 5 mos
Languages Spoken
English
Spanish
69 Reviews
Write a Review69 Reviews of Joel Garcia
September 13, 2023
Infiniti of Bham in my opinion is stellar in every way; integrity, honesty, will take responsibility for repairs when possibly should be on customer’s end; fair and above fair deals; doesn’t intend to chea integrity, honesty, will take responsibility for repairs when possibly should be on customer’s end; fair and above fair deals; doesn’t intend to cheat anyone but wants to make people happy and gain a good reputation. Quality treatment seems to be the goal; trade ins welcome. Their aim is to please the customer and treat them how they would want to be treated; the old golden rule treatment. More
Other Employees Tagged: Tiffany Williams , Timberly Green, Jessica White
August 09, 2023
I recently purchased a QX50 With the superior help of Tiffany Williams. Tiffany has been the most professional and well spoken salesperson I've ever encountered. She videoed my vehicle and her voice is g Tiffany Williams. Tiffany has been the most professional and well spoken salesperson I've ever encountered. She videoed my vehicle and her voice is great, very professional, well spoken and knew the vehicle very well. My overall experience with Tiffany and Infiniti of Birmingham has been great! I had the opportunity to tell her Boss this as well, that he got a good person when he got her. If you want a great vehicle, and Infiniti is the best, and you want the best service with great personality and professionalism-then you need to go see Tiffany Williams!! We love you..🥰 More
Other Employees Tagged: Mark Mitchell, Julius Robinson, Tiffany Williams , Shane Perkins
February 14, 2023
FIRST CLASS ALL THE WAY. ..THIS IS MY 3RD NEW INFINITI, AND JOEL GARCIA HAS BEEN INCREDIBLE EVERY TIME...ALWAYS DELIVERED WHAT I WANTED, AND HIS SALES TEAM, EXPICALLY KEON PET ..THIS IS MY 3RD NEW INFINITI, AND JOEL GARCIA HAS BEEN INCREDIBLE EVERY TIME...ALWAYS DELIVERED WHAT I WANTED, AND HIS SALES TEAM, EXPICALLY KEON PETTWAY WAS GREAT TO WORK WITH !! More
Other Employees Tagged: Jason Dudley, Keon Pettway
February 06, 2023
Very fair no pressure process. Very professional sales person. Very pleased with value for trade in. Very professional sales person. Very pleased with value for trade in. More
Other Employees Tagged: Jason Dudley
December 06, 2022
They have had our car in service for repairs for 4 weeks. Promised to have ready 2-3 days. After two weeks we called and have had several different stories. We have had several people promise to call and nev Promised to have ready 2-3 days. After two weeks we called and have had several different stories. We have had several people promise to call and never do. We called Joel who began by making the excuse of how busy they are. When I asked to not make excuses before finding out, he said he was ending the conversation and would find out and call back and hung up! He hung up on a customer that is without a car and answers for four weeks. If this is how he leads no wonder the other employees lack integrity in keeping their word or telling the truth about the issue. More
October 27, 2022
We recently purchased our second Infiniti vehicle with Infiniti of Birmingham. It was truly a great experience as the staff and Blake our dealer was truly very informative on all of the things we needed Infiniti of Birmingham. It was truly a great experience as the staff and Blake our dealer was truly very informative on all of the things we needed to know before we purchased as well as after. He was a joy to work with as he is so knowledgeable of all the things a purchaser would need to know to feel comfortable with there purchase as well as enjoy the experience. We had great conversation and the other staff was always worried about our needs while we were there. Thanks to you all and especially Blake for such a wonderful experience. We will be sending customers you way for sure. More
Other Employees Tagged: Mark Mitchell, Tristin Harvey , Timberly Green, George "Tony" Mickens, Angel Neal, Blake Temple
August 27, 2022
I met some awesome people here! Grace (in sales) stepped in on my deal and assisted with a smooth completion. I greatly appreciate her being easy to communicate with, reachable and Grace (in sales) stepped in on my deal and assisted with a smooth completion. I greatly appreciate her being easy to communicate with, reachable and dedicated! More
Other Employees Tagged: Mark Mitchell , Timberly Green, Grace Marshall, George "Tony" Mickens, Blake Temple
March 23, 2022
Joel Garcia is a TRUE professional. In athletics, a truism is that the team(usually) takes on the personality of the coach. I’ve also seen this in the business world and is certainly In athletics, a truism is that the team(usually) takes on the personality of the coach. I’ve also seen this in the business world and is certainly the case at Infinity of Birmingham. From Joel to Mark to Blake and Shane to Mike Weeks…In EVERY interaction we have observed professionalism and treated with grace. Chip and Susan Burton More
January 02, 2022
Joel, Mark, and Tony are great. Easy to work with, flexible and creative. I will continue to purchase from Infiniti of Birmingham. Jim C. flexible and creative. I will continue to purchase from Infiniti of Birmingham. Jim C. More
Other Employees Tagged: Mark Mitchell , George "Tony" Mickens
June 30, 2021
Amazing staff and Kyle is the BEST! They actually care and look out for their customers. We will be Infiniti customers moving forward! Kyle walked us through everything. Highly recommend asking for Kyle R and look out for their customers. We will be Infiniti customers moving forward! Kyle walked us through everything. Highly recommend asking for Kyle Roberts. More
Other Employees Tagged: Kyle Roberts

