
Thank you very much for considering Infiniti of Hoffman Estates as your luxury automotive dealership. My name is Joel Gappa and I’ve worked in sales for this company since 1996. It would be my pleasure to work with you, your family and friends. Simply let me know how I can be of service to you. Joel Gappa Infiniti of Hoffman Estates
Read moreDealership Experience
29 yrs, 3 mos
Industry Experience
29 yrs, 3 mos
Specialties & Trainings
US Military Veteran, College Graduate
231 Reviews
Write a Review231 Reviews of Joel Gappa
April 17, 2025
I had a fantastic experience purchasing my new car thanks to the amazing team at [Dealership Name]! Joel, my salesperson, was incredibly helpful, knowledgeable, and patient throughout the entire process. He to the amazing team at [Dealership Name]! Joel, my salesperson, was incredibly helpful, knowledgeable, and patient throughout the entire process. He made sure I was comfortable every step of the way and took the time to answer all my questions without any pressure. James, the sales manager, was also great to work with—transparent, fair, and really worked to make sure everything came together smoothly. The entire process was straightforward, and I truly felt like they had my best interests in mind. Couldn’t be happier with my new vehicle and the service I received. I highly recommend asking for Joel if you’re in the market for a car—he’s top notch! More
Other Employees Tagged: James Ryder
March 31, 2025
First class operation. Beautiful facility with extremely pleasant employees that helped us through the entire process. Joel Gappa was a real please to work with. He will de Beautiful facility with extremely pleasant employees that helped us through the entire process. Joel Gappa was a real please to work with. He will definitely get my first call on our next car purchase. Thanks again! More
Other Employees Tagged: Chris Kaminski
November 25, 2024
Joel Gappa was amazing to work with from start to finish. He made the entire process easy and the service was top notch. I would highly recommend Joel to anyone and would for sure work with him again for fut He made the entire process easy and the service was top notch. I would highly recommend Joel to anyone and would for sure work with him again for future car purchases! More
Other Employees Tagged: Stan Mulica, James Ryder
November 14, 2024
Joel was very helpful in securing the exact Q50 I was looking for and followed up securing the additional accessories I requested. looking for and followed up securing the additional accessories I requested. More
Other Employees Tagged: Stan Mulica
October 15, 2024
I want to give a big shout out to Hoffman Estates Infiniti. On October 12, 2024 I had telephone the mentioned Infiniti Dealership and had spoke with Steve Serofino about leasing a new Q50 Infiniti f Infiniti. On October 12, 2024 I had telephone the mentioned Infiniti Dealership and had spoke with Steve Serofino about leasing a new Q50 Infiniti for my wife. Steve was very professional, courteous and knowledgeable. He was very concerned about meeting all my vehicle needs. After speaking with him for 20 minutes, I developed a trust in him and drove to the dealership. Once there, Steve had Joe Gappa show my wife and I the car we spoke about on the phone, which was a 2024 Infiniti Q50. Everyone at this dealership was very friendly and everyone welcomed us. Our sales person Joe Gappa was excellent. He explained the vehicle to its fullest extent. Joe Gappa demonstrated full concern on our vehicle purchase and was a pleasure to see a salesperson enjoying his career. I want to thank everyone at the Hoffman Estates Infiniti Dealership, especially Steve Serofino and Joe Gappa for the extreme care set forth to my wife and I. More
Other Employees Tagged: Stan Mulica , Steve Serafino
September 21, 2024
Joel was so helpful and friendly and also a great communicator! He made the buying process from out of town easy! communicator! He made the buying process from out of town easy! More
Other Employees Tagged: Stan Mulica, James Ryder
September 17, 2024
I bought an Infiniti QX80 from Joel Gappa. Joel was exceptional and a pleasure to work with. He really knows the car business and particularly Infiniti. He never once pressured me into a decis Joel was exceptional and a pleasure to work with. He really knows the car business and particularly Infiniti. He never once pressured me into a decision and made the buying experience very pleasant. Every person I encountered at Ziegler Infiniti of Hoffman estates was an absolute pleasure to work with. The manager even emptied out his QX80 so I could have a loaner vehicle while they prepared mine for delivery. I would highly recommend Joel and the entire crew at Infiniti of Hoffman Estates. More
Other Employees Tagged: Stan Mulica, Chris Grissette
June 04, 2024
I just bought an Infinity QX60, and I’ve got to give a huge shoutout to Joel Gappa for making it such a great experience. From the minute I walked into the dealership, Joel was friendly, knowledgeable, an huge shoutout to Joel Gappa for making it such a great experience. From the minute I walked into the dealership, Joel was friendly, knowledgeable, and super helpful. He answered all my questions without making me feel rushed or pressured, which I really appreciated. He explained all the cool features of the QX60 and made sure I felt confident about my choice. The Infinity QX60 is awesome – it's comfortable, spacious, and drives so smoothly. It's packed with tech that makes every drive enjoyable. I couldn't be happier with my new car. If you're thinking about getting a new ride, definitely go see Joel Gappa. He made the whole process easy and stress-free. Thanks, Joel, for helping me find the perfect car! More
Other Employees Tagged: James Ryder , Marcin Dobski
May 15, 2024
Inviting, honest, professional, friendly not pushy. My experience here was outstanding and far from the typical interaction that "car sales" brings to mind. I feel everyone I interacted with was more c My experience here was outstanding and far from the typical interaction that "car sales" brings to mind. I feel everyone I interacted with was more concerned about making me happy and satisfied with the sale and not just making money. More
Other Employees Tagged: Stan Mulica, James Ryder , Marcin Dobski
April 30, 2024
Joel is fantastic to work with. He is well prepared, organized and also does detailed research when comparing vehicles (from other dealers, companies, etc.) to the vehicle he is pre He is well prepared, organized and also does detailed research when comparing vehicles (from other dealers, companies, etc.) to the vehicle he is presenting to us. Their pricing is very competitive and with the additional benefits, he does make a case for vehicle purchase. He also patiently goes over all key features of the new vehicle and sets you up, before you drive off their lot. A real pleasure to work with. From -- A Repeat Customer !! More
Other Employees Tagged: Marcin Dobski
