Joel DeMarco

Have always owned Hondas and my family has bought 5 Hondas from Brandfon. My last one I bought I was told I'd receive 2 free oil changes. I received my first then some time later went for the 2nd and t Hondas from Brandfon. My last one I bought I was told I'd receive 2 free oil changes. I received my first then some time later went for the 2nd and they claimed I didn't have another one. Now I know I didn't use it and I know the sales person Joel told me 2 free oil changes. However, the service center refused to give it to me. I couldn't believe it. I know it's minor but to me, it's principle. I'm so aggravated with the situation even months later. I hate giving bad reviews but I don't think what happened was fair especially to a loyal customer. I'd definitely give a second thought on whether I go back to them. Haven't been since. That's how disgusted I am. Sorry, but I have integrity so this situation is a problem for me. More

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I paid for a tire rotation with my oil change when i got home it was not done i know my car with the cerb rash on the rim home it was not done i know my car with the cerb rash on the rim More

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I love this dealership. Everyone is so nice they work with you to get the best deal. This my forth lease from brandfon honda. Chris did a wonderful job. Everyone was good fa Everyone is so nice they work with you to get the best deal. This my forth lease from brandfon honda. Chris did a wonderful job. Everyone was good fast and took their time with me. I appreciate brandfon honda More

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Great place to do business with. Joanne is the best . This the 5th car my household has purchased from there This the 5th car my household has purchased from there More

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This was our first experience with Branfon. Every expectation was met and exceeded. The sales representative was knowledgeable and kind. The finance officer was excellent as well. While this was our expectation was met and exceeded. The sales representative was knowledgeable and kind. The finance officer was excellent as well. While this was our first visit I can assure you it will joy be our last. More

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Worst Customer Service EVER In all of my years I have never dealt with people as incompetent and none customer focused as these individuals, and if I could give them 0 stars I wo In all of my years I have never dealt with people as incompetent and none customer focused as these individuals, and if I could give them 0 stars I would. In particular Chris Paduch and Steve the sales manager, they are basically liars and fit the true example of what people say about used car salesmen. I purchased a car from out of state with my fathers help who lives by the dealership. Due to their paperwork requirements it took them 8 days to release the car after I paid in full in cash on day one. They would not return calls, and even when the package of paperwork was delivered several days late they did not call us to let us know it had arrived even though they knew we were waiting for it. Then after 8 days the told my father the car was ready and when he arrived they made him wait 2 hours more for the car. If you so choose to buy a car here expect that you will be treated poorly and lied to. Remember all dealers offer is customer service the cars are the cars but the service is what matters and Brandfon Honda doesn’t care about their customers. More

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Friendly and courteous treatment. Very cooperative and helpful in explaining things both byJoel and Billy and others. They went out of their way to help in the transition from my pr Very cooperative and helpful in explaining things both byJoel and Billy and others. They went out of their way to help in the transition from my previous car to my new one (CRV). More

by pjdesio Verified Customer Verified Customer

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Great Good experience! No problems or concerns. Everyone was very nice and helpful. Did not have to wait long. i look forward to coming back next time Good experience! No problems or concerns. Everyone was very nice and helpful. Did not have to wait long. i look forward to coming back next time More

by jescasino Verified Customer Verified Customer

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pretty good overall i am on my fifth vehicle from this dealership since 2013 so I guess they are doing something right at least for me anyways.. come give them a overall i am on my fifth vehicle from this dealership since 2013 so I guess they are doing something right at least for me anyways.. come give them a chance.. More

by LOUIS_BARKER Verified Customer Verified Customer

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Met customer expectations Joel Demarco was able to get me in the car I wanted on short notice and professional attention I received was top of the line! Joel Demarco was able to get me in the car I wanted on short notice and professional attention I received was top of the line! More

by KMODINE67 Verified Customer Verified Customer

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