Joel Curto

Took my 2019 Cruze with 49,000 miles in for service because the traction stabilizer light came on and it started cutting out. Took it to a local service garage first that told me this should still be c because the traction stabilizer light came on and it started cutting out. Took it to a local service garage first that told me this should still be covered under the emissions warranty which is 8 years 80,000 miles. I did so and after putting it on a diagnostic machine they called me and said it was a PCV valve. I went online and researched the cost and on the PCV valve I found the cheapest was $75. and the most expensive was $219. They charged me $940.00 along with supposedly numerous other issues and to fix it it would cost $2700.00. Dummy me said fix it because I needed it back. After they supposedly said they fixed, 62 days later the same light came on and it started doing the same thing. Took it back and after putting it back on the diagnostic machine, don't you know they said they checked everything they did came back as good. In the same breath they said it was something different and that it would cost $650.00. Told them do not touch it, I am coming to get it. To compound matters, my daughter has a 2019 chevy equinox with less than 70,000 miles and don't you know that the transmission went and that would be $7,000.00 to $8,000.00 to replace. Of course that was not under warranty as well .I am getting it fixed on Tuesday by the service center I took it to originally. On Wednesday that piece of crap car will be up for sale and I will NEVER get another Chevy again as well as my daughter. Corporate America at its best again. More

Report | Print

Contacted the dealership to make sure they had the truck. They said (yes) they have it on the lot.I went to the dealership . and I get there and they don't have the truck. A total waste of time. I do not rec They said (yes) they have it on the lot.I went to the dealership . and I get there and they don't have the truck. A total waste of time. I do not recommend this dealership. More

Report | Print

I an from Alabama and Joel made this purchase as smooth as possible. I will be going back again! as possible. I will be going back again! More

Report | Print

I had a great experience with Trent Carnegie and Joel curto they both are great sales men and I will be recommending them both for further service curto they both are great sales men and I will be recommending them both for further service More

Report | Print

Always verify "incentives" before going to dealership!! Be weary of "incentives". While I know all dealerships try to make the incentives as lucrative as possible to lower the price, the lack of transparenc Be weary of "incentives". While I know all dealerships try to make the incentives as lucrative as possible to lower the price, the lack of transparency in what those incentives are seems to be a bait-and-switch scheme to me. For example, they show a Bolt EV listed as $14,000 off MSRP - WOW what a great deal right?! Wrong! They fail to mention anywhere (even the fine print) that this valuation includes the $7500 tax credit which isn't even applicable at the time of sale, meaning the real price is over $8,000 greater than what they are advertising the vehicle for. Even their online "pre-approval" system made it seem as though this was the final purchase price! It took emails from three separate accounts and a phone call to finally get them to spill the beans on this misleading pricing practice. Always double check before wasting your time and gas coming to this location! NOTE: I was contacted regarding this review, left elsewhere. The GIST of the misleading pricing was not addressed. When I found out the actual price of the vehicle, it was indeed $8000 over the price shown on their website, which in turn gets sent to third-party websites, making these vehicles seem like a steal! Not to mention the full $7500 tax credit for Chevy is cut in half at the end of March. After bringing much of this to their attention, I have yet to hear back. More

Report | Print

Chevrolet Silverado purchase. I recommend and commend the Cox dealership, I purchased a used truck from 3.5 hrs away using the internet to communicate and facilitate the transactio I recommend and commend the Cox dealership, I purchased a used truck from 3.5 hrs away using the internet to communicate and facilitate the transaction with no problems. When I picked the vehicle up, it was exactly as it was described to me, the final purchase process was quick and all of my questions/requests were resolved. The Cox team really demonstrated a “customer first” approach iduring the complete process of my purchase and now two weeks later are following up with me to ensure that the vehicle is living up to my expectations. More

Report | Print

My First Car!!!! Ok, so I went in looking for a Mazda but thanks to Neal and Jay, I got into my amazing Nissan Altima SL and it is gorgeous. Omg! Fully loaded and just Ok, so I went in looking for a Mazda but thanks to Neal and Jay, I got into my amazing Nissan Altima SL and it is gorgeous. Omg! Fully loaded and just what I wanted. Every detail is just perfect. I owe you guys a lot cuz Jay and Neal were just working rigorously trying land a deal between the banks and myself. They made it happen and I’m bringing my parents to the lot to get a new car as well. Thank you so much!!!!!-Daniela More

Report | Print

My new truck Joel was great to work with! He went above and beyond to find the truck that fit for me. Spent days searching, the patience he had with all the demand Joel was great to work with! He went above and beyond to find the truck that fit for me. Spent days searching, the patience he had with all the demands I was giving him was amazing! He truely was a pleasure to work with. More

Report | Print

2018 hatchback Cruz They go over and beyond for customer service ! Unlike most dealers they don’t pressure you into a sale they work with you. Joel is amazing hands down. They go over and beyond for customer service ! Unlike most dealers they don’t pressure you into a sale they work with you. Joel is amazing hands down. Joel is the go to guy More

Report | Print

Excellent experience Our experience was the smoothest we have every had buying a car. Joel was the best agent and made the car buying experience so easy and winderful. We Our experience was the smoothest we have every had buying a car. Joel was the best agent and made the car buying experience so easy and winderful. We will definately be back to Cox Chevrolet in the future. More

Report | Print