Joel Coston
Joel Coston at My Auto Import Center
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Joel Coston

Service Advisor

My Auto Import Center

1860 East Sternberg Rd.
Muskegon, MI 49444

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12 Reviews
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12 Reviews

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12 Reviews of Joel Coston

May 06, 2023

Dealership Rating
Employee Rating

The experience was great and the staff was really welcoming and very friendly. I was very w More

by GARY99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Taylor Briggs

May 08, 2023

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad to hear our Audi service team created such a positive experience for you! We appreciate you trusting us with your business.

December 28, 2022

Dealership Rating
Employee Rating

It is always such a wonderful experience with this great team! They always make sure my car is top notch, while making the wait comfortable! More

by Savannah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 30, 2022

My Auto Import Center responded

Thank you for the 5 Star review, Savannah! We appreciate you trusting us with your business!

July 04, 2022

Dealership Rating
Employee Rating

Very friendly service people. They took the time to inform me on what was happening. The waiting area was very comfortable and pleasant. More

by NANCYCOUNCIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 05, 2022

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad our team created a positive car buying experience for you. We appreciate you trusting us with your business!

March 25, 2022

Dealership Rating
Employee Rating

They where able to do the major repairs on my Audi in almost half the time with excellent customer service. Will definitely be bringing my car back in future. More

by Meshach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Leutzinger, Heather Mattice, Glory Abiertas, Kim Kreuter, Olivia Kasper, Jeremy Bliss , Taylor Briggs, Byrd Harderman Jr, Stone Prough

Mar 28, 2022

My Auto Import Center responded

Thank you for the 5 Star review! We appreciate you giving us the opportunity to earn your business!

March 05, 2022

Dealership Rating
Employee Rating

The lounge was comfortable and the popcorn and drinks was a nice added touch. 5stars More

by Hopenear46
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Mark Leutzinger, Heather Mattice, Glory Abiertas, Kim Kreuter, Olivia Kasper, Jeremy Bliss , Taylor Briggs, Byrd Harderman Jr, Stone Prough, Robin

Mar 07, 2022

My Auto Import Center responded

Thank you for the 5 Star review! We appreciate you giving us the opportunity to earn your business!

February 25, 2022

Dealership Rating
Employee Rating

My auto import center does a great job and does it very professionally. This last visit was to repair several “little” items that had gone haywire with my car. They were ready for the car when I dropped i More

by Capernicus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Heather Mattice , Ella Randall

Feb 25, 2022

My Auto Import Center responded

Thank you for the Five Star review! We appreciate you taking the time to share your experience with us!

January 24, 2022

Dealership Rating
Employee Rating

Price advertised says 21.95. Was billed over 51$ not good business. Either honor your price or change your advertisement More

by 071461
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Mark Leutzinger, Jeremy Bliss, Sam Six, Jim Pruitt , Taylor Briggs

November 25, 2021

Dealership Rating
Employee Rating

Excellent service. Treated with respect and kindness. Would recommend to others. Love my new Subaru More

by Louisanorris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Heather Mattice, Kim Kreuter, Jeremy Bliss , Taylor Briggs

Dec 02, 2021

My Auto Import Center responded

Thank you for giving us the opportunity to earn your business! Enjoy your new Subaru!

September 06, 2021

Dealership Rating
Employee Rating

My grandmother was very happy with the auto service she received! You guys must have been very nice and quick working or something! Thank you! More

by CARRIEYOON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Leutzinger, Heather Mattice, Glory Abiertas, Kim Kreuter, Olivia Kasper, Jeremy Bliss , Taylor Briggs, Byrd Harderman Jr, Stone Prough

Sep 07, 2021

My Auto Import Center responded

Thank you for taking the time to share your experience with everyone and for giving us the opportunity to earn your business!

August 22, 2021

Dealership Rating
Employee Rating

Had to order parts and took a bit to obtain related to covid back orders. Took a day to do everything but is running well. I drive a lot being a homecare RN and need to rely on a well kept car. More

by ANNEKUYKENDALL
Recommend Dealer
Yes
Aug 24, 2021

My Auto Import Center responded

Thank you for the kind review. We are very sorry to hear you had a less than perfect visit with our service department. Sadly, there have been numerous issues with parts being on back order but we are happy to hear your car was back on the road within a day. Thank you for what you do as a Homecare RN. We are thinking of you during these difficult times. Thank you for trusting The My Auto Group and My Subaru of Muskegon with your business!

1

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