Joel Casper | Page 5

Service was performed ahead of what was estimated. My advisor (Bailey Coleman) was excellent. She met me promptly and told me exactly what was required for my scheduled service. She arranged for the s My advisor (Bailey Coleman) was excellent. She met me promptly and told me exactly what was required for my scheduled service. She arranged for the shuttle to take me home from the dealership and to pick me up when the work was completed. Pat Lobb Service Department exceeded my expectations. More

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I wanted to take a moment to express my appreciation for the excellent service I've consistently received from Patt Lob Toyota. Joel Casper, in particular, has been a standout in terms of customer service. the excellent service I've consistently received from Patt Lob Toyota. Joel Casper, in particular, has been a standout in terms of customer service. He is always very helpful, keeps me informed about the service being performed, and provides estimated time frames and relevant details. His dedication to taking care of customers truly sets him apart, and I feel valued as a customer because of his efforts. I wanted to acknowledge his exceptional work and express my gratitude for the positive experiences I've had at Patt Lob Toyota. More

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I brought my highlighter for service and Hisar did an amazing job . It’s was quick and easy.and he will give you an update with your car which other dealership service doesn’t do. What a great experience amazing job . It’s was quick and easy.and he will give you an update with your car which other dealership service doesn’t do. What a great experience and definitely I will tell my friends to try also this dealership for service and ask for Hasir. When you pay at the cashier, Ms. Melanie will help you with smile and very professional. More

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Joel is absolutely amazing! Every time I deal with him he has the best customer service and exudes professionalism! Highly recommend!!! Every time I deal with him he has the best customer service and exudes professionalism! Highly recommend!!! More

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Great customer service and fast delivery and only took about 44 minutes and the service very friendly about 44 minutes and the service very friendly More

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The service rep was extremely helpful and courteous . the service work was completed very quick and very professional. It was definitely worth the 25 mile drive to McKinney. the service work was completed very quick and very professional. It was definitely worth the 25 mile drive to McKinney. More

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Courteous, professional, anticipates questions, and provides guidance/recomendations, and efficient. I have always received the best care with Pat Loub Toyota! provides guidance/recomendations, and efficient. I have always received the best care with Pat Loub Toyota! More

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It was nice and people there were helpful. They answered my questions that I had. They answered my questions that I had. More

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Joel was great. He was polite and thorough since my normal service advisor was off. He can sub in anytime for Cannon. He was polite and thorough since my normal service advisor was off. He can sub in anytime for Cannon. More

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Service department is great and very efficient. I have used Joel Casper in the service department he has taken care of a Camary for for 8 yrs and now he is taking care of my 2023 Corolla Cross. I I have used Joel Casper in the service department he has taken care of a Camary for for 8 yrs and now he is taking care of my 2023 Corolla Cross. I had my 6 month oil change today it took about 36 minutes and I was on my way. More

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