Joe Zuccari
Acura New Car Sales Manager
Precision Acura of Princeton
3001 US Highway 1
Lawrenceville, NJ 08648
As a salesperson at Precision Acura of Princeton I constantly worked to achieve the highest customer satisfaction possible. I worked with many of you over the years I was here and look forward to reacquainting myself with everyone as the Acura New Car Sales Manager. I will use everything I learned as a salesperson to make your experience unique and satisfying.
Read moreDealership Experience
12 yrs, 2 mos
100 Reviews
Write a Review100 Reviews of Joe Zuccari
December 24, 2024
I am writing this review out of sheer frustration and disappointment with my recent experience at this dealership, which stands in stark contrast to the exceptional service I have received over the past disappointment with my recent experience at this dealership, which stands in stark contrast to the exceptional service I have received over the past 15 years as a loyal customer. Having purchased seven Acura vehicles from this dealership, I expected a seamless and respectful process when I returned to turn in my lease and lease a similar vehicle. Unfortunately, this time was drastically different. I was shocked to find that they wanted to charge me double the monthly amount for my new lease compared to what I had been paying. This was not just a minor increase; it felt like a blatant attempt to take advantage of a long-standing customer. To make matters worse, I was persuaded into considering a certified pre-owned car, but the sales tactics employed felt deceitful and reminiscent of second-hand car sales strategies that I thought I had left behind. It was disheartening to see the dealership prioritize profit over customer loyalty and satisfaction. What was supposed to be a straightforward process turned into a grueling 5.5-hour ordeal. Just last September, I had a much more pleasant experience at the same dealership, where I was able to lease a car in just 45 minutes, and they even delivered the vehicle to my office. The stark difference in service quality this time around is unacceptable. As a long-term customer, I am seriously reconsidering my relationship with this dealership, even for routine service. It’s disheartening to feel undervalued after years of loyalty. I hope that the management will take this feedback seriously and work to improve their customer experience, but as of now, I cannot recommend this dealership based on my latest experience. More
Other Employees Tagged: Ahmed Heba , Finance Coardinator
November 30, 2024
Great customer service, answered all of our questions, very knowledgeable, pleasure to work with the staff. very knowledgeable, pleasure to work with the staff. More
Other Employees Tagged: Eric Sebar , Vinny Mazzilli
November 14, 2024
I am a careful shopper. Did a lot of preliminary research ahead of time. So I knew exactly what I was looking for. Easy transaction, I told them what I was looking for on th Did a lot of preliminary research ahead of time. So I knew exactly what I was looking for. Easy transaction, I told them what I was looking for on the phone, they agreed, I came and they honored everything they agreed to. More
Other Employees Tagged: Rajiv Ramnarine
November 08, 2024
“I recently had the pleasure of working with Ahmed Heba and Joe from Precision Acura and I am very happy with the experience. Ahmed was extremely knowledgeable, professional, and patient as we navigated th and Joe from Precision Acura and I am very happy with the experience. Ahmed was extremely knowledgeable, professional, and patient as we navigated the car buying process. They took the time to understand our needs and preferences, and found us the perfect car in the family of Acura. I highly recommend Ahmed Heba for anyone looking to buy or sell a Car!! More
Other Employees Tagged: Ahmed Heba , Ryan
November 04, 2024
Always a great experience when i purchase my cars from this dealership. Gus, Joe and Ryan was so helpful with all my questions and concerns. thanks again for making this purchase a success. this dealership. Gus, Joe and Ryan was so helpful with all my questions and concerns. thanks again for making this purchase a success. More
Other Employees Tagged: Gus Chalak
October 12, 2024
Ahmed worked very hard to get to the price point that worked for me. We are not always easy to deal with but he worked with us politely and was always available when I needed him. Thanks again, Ahmed! worked for me. We are not always easy to deal with but he worked with us politely and was always available when I needed him. Thanks again, Ahmed! More
Other Employees Tagged: Ahmed Heba
August 17, 2024
I have been dealing with Precision Acura for 3 years. Joe the sales manager and Raj the salesman are the best. Everyone is friendly and helpful. Joe the sales manager and Raj the salesman are the best. Everyone is friendly and helpful. More
Other Employees Tagged: Rajiv Ramnarine
June 19, 2024
We had a great experience as usual. Raj is the reason we come back after each lease. Raj is the reason we come back after each lease. More
Other Employees Tagged: Rajiv Ramnarine, Eric Sebar
May 01, 2024
I bought my car on Friday, today is Wednesday and I have already referred to three people Precision Acura. I was extremely pleased with the service and professionalism. already referred to three people Precision Acura. I was extremely pleased with the service and professionalism. More
Other Employees Tagged: Allan Sebar, Rodrigo Arrieta