Joe Zavarelli

This dealer was very patient with me in my process. I worked with them for a month. Between me getting my ducks ina row and funding the right car. Then Joe texted me with the perfect one. We spent a co I worked with them for a month. Between me getting my ducks ina row and funding the right car. Then Joe texted me with the perfect one. We spent a couple hours texting our negotiations. Yes thru text. By the end we had puy a sown payment on the our SUV. We scheduled a test drive and signed the papers. The time Joe spent with us and him finding one for us to look at was above and beyond anything i have delt with in a car dealership. Best buying experience i have ever had. So Thank you Joe Zavarelli. Thank you Frad Martian Nissan. Mark Smith More

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Professional, transparent, and made good use of my time. I appreciated Joe's communication throughout this whole process. I am very happy with my Sentra lease I appreciated Joe's communication throughout this whole process. I am very happy with my Sentra lease More

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Fred Martin Nissan and Joe Zavarelli provided an excellent and timely experience. Got me the truck that was needed. I highly recommend! excellent and timely experience. Got me the truck that was needed. I highly recommend! More

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Having dealt with multiple dealerships in the past, I hated car shopping. This experience completely changed my perception buying a vehicle. Joe listened to me, valued my time, and exceeded my expectatio hated car shopping. This experience completely changed my perception buying a vehicle. Joe listened to me, valued my time, and exceeded my expectations! I will continue to do business with Joe and Fred Martin Nissan More

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Friendly and understanding. Joe made a very trying situation tolerable and successful. Very good service. Joe made a very trying situation tolerable and successful. Very good service. More

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My car was on it's last legs at close to 200k miles! I LOVED that car! A 2017 Nissan Murano. Best car I ever owned! Never a single problem! It was evening and I looked online, specifically at Fred Mar I LOVED that car! A 2017 Nissan Murano. Best car I ever owned! Never a single problem! It was evening and I looked online, specifically at Fred Martin, despite another Nissan dealer being a lot closer, as I knew Fred Martin had a great reputation. I moved to Ohio 4 years ago, but many people I knew in western Pennsylvania, where I lived, dealt with Fred Martin across the state border in Ohio, because of the standard of excellence. While online, got a call from Ben, who was actually on his way home from work, inquiring if he could help me. He was very kind, listening to my apprehension about buying a car. Not pushy at all, assured me of absolute transparency in the process. Ben was off the next day, but had Joe Z. call me. Again, he listened....really listened....to my apprehension about what I needed and what I could afford. He assured me that the Fred Martin experience is about transparency, truth and customer satisfaction. He acknowledged the great reputation of Fred Martin and the adherence to that great standard of excellence. Though Fred has semi-retired, he still stops in, and it sounds like everyone is happy to see him when he does. I met with Joe Z. the next day. I told him I had a good idea of what car I was interested in. He was very receptive and respectful, but with due diligence showed me a couple other choices. When I made my decision, he was supportive. I never felt any pushiness from either Ben or Joe Z. Everything about the car and the financing was explained simply and truthfully. The finance person, Josh, was equally friendly, kind and transparent. It is apparent that this is a tight knit team dedicated to customer satisfaction. 5 stars! I am very happy with the entire experience and absolutely thrilled with my purchase. Thank you, Ben, Joe Z. and Josh. More

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Fantastic just so darn fantastic. I’ll always come back to get a vehicle with you I’ll always come back to get a vehicle with you More

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Dealership was clean and staffed. A person greeted me at the door as I entered and escorted me to the sales associate I was looking for. A person greeted me at the door as I entered and escorted me to the sales associate I was looking for. More

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Very helpful. Feel confident that the used car purchase we made is a good one. Great to know we can bring the car back for 3 years of free oil changes and that Feel confident that the used car purchase we made is a good one. Great to know we can bring the car back for 3 years of free oil changes and that my daughter has access to roadside assistance. More

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Great experience! Leased a new 2024 Rouge and absolutely love it! Joe is great to work with, communicates well, listens to wants and needs, and is a great all around g Leased a new 2024 Rouge and absolutely love it! Joe is great to work with, communicates well, listens to wants and needs, and is a great all around guy! Would 100% recommend him More

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