Joe Washburn
Joe Washburn at Phillips Chrysler Jeep Dodge Ram

Joe Washburn | Page 2

BDC Sales Agent

Phillips Chrysler Jeep Dodge Ram

3440 S Pine Ave
Ocala, FL 34471

Contact Me
5.0
45 Reviews

Moved from the Pacific Northwest to Florida in the Spring of 2003 with my wife to be near our son. his wife, and our grand children.

Dealership Experience

22 yrs, 6 mos

Industry Experience

51 yrs, 2 mos

Languages Spoken

English English

5.0

45 Reviews

Write a Review

45 Reviews of Joe Washburn

November 13, 2023

Dealership Rating
Employee Rating

I came from Mt. Dora. I passed a few Chrysler dealerships on the way. It was worth the drive. More

by Akainz1005
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dale Coleman, Sonny Wallace , David Hoff

Nov 14, 2023

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

October 20, 2023

Dealership Rating
Employee Rating

Michael, was wonderful an* pleasant to chat with . .. Sincerely yours ... Lillian storrs* ✌️💜 Thank you all More

by jhstorrs666
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Stickley

Oct 20, 2023

Phillips Chrysler Jeep Dodge Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as a valued customer for many years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

October 18, 2023

Dealership Rating
Employee Rating

Marcus and David were great and would do business with them again. However, your service department I feel is a mess, takes too long to get even a oil change done. More

by ddavickg
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: David Hoff, Marcus Mister

Oct 18, 2023

Phillips Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear that Marcus and David delivered such a great experience. If you'd be willing to discuss your service experience in more detail so that we can improve, please feel free to reach out directly. Thank you again! Gary Winkler Service Manager (352) 732-7577 ext 107

September 12, 2023

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Employee Rating

helpful, understanding, and attentive staff. They were great to work with. Would definitely recommend this dealership. More

by IRSHPRINCESS26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Roberts, Jessica Stevenson , Lou Deleo

Sep 13, 2023

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Phillips Chrysler Jeep Dodge Ram! Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

August 30, 2023

Dealership Rating
Employee Rating

Great team! First visit to take care of a recall. Quick stop and tire rotation 😳 More

by DBONICE64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 30, 2023

Phillips Chrysler Jeep Dodge Ram responded

Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Gary Winkler Service Manager (352) 732-7577 ext 107

August 16, 2023

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Employee Rating

Questionable service 3 times, then generic response on google review not even a phone call More

by hadfaison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Service department not listed?!?

Aug 18, 2023

Phillips Chrysler Jeep Dodge Ram responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Gary Winkler Service Manager (352) 732-7577 ext 107

Aug 18, 2023

Phillips Chrysler Jeep Dodge Ram responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Gary Winkler Service Manager (352) 732-7577 ext 107

July 29, 2023

Dealership Rating
Employee Rating

Marcus and the crew at Phillips went beyond and above to make my deal work! What a great group of people.but jeep people are great! My Ocala jeep club is the BEST! More

by 67RIMMY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Roberts , Clinton Grubbs, David Hoff, Staci Ann Mills, Marcus Mister, Todd Phillips, Thomas Ready |||, Don Wulff

Jul 31, 2023

Phillips Chrysler Jeep Dodge Ram responded

Thank you for the kind words for Marcus and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Gary Winkler Service Manager (352) 732-7577 ext 107

March 19, 2023

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Employee Rating

John Keefe was fantastic and a really good saleslman. I love the truck I bought and couldn’t be happier! More

by Tyson Brandlein
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Hoff, John Keefe, Dennis Ross

Mar 20, 2023

Phillips Chrysler Jeep Dodge Ram responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that John met your expectations. Thank you again for choosing Phillips Chrysler Jeep Dodge Ram, Tyson, we look forward to having you as one of our valued customers for many more years to come! Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

October 13, 2022

Dealership Rating
Employee Rating

Recall work done faster than they said, and with none of the problems I’ve had elsewhere. More

by Flamingo
Customer Service
Friendliness
Recommend Dealer
Yes
Oct 13, 2022

Phillips Chrysler Jeep Dodge Ram responded

We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Phillips Chrysler Jeep Dodge Ram to be a positive one. Please don't hesitate to reach out if you need anything else. We're always happy to help. Gary Winkler Service Manager (352) 732-7577 ext 107

September 29, 2021

Dealership Rating
Employee Rating

Very friendly very professional I will recommend Phillips Chrysler dealership to my friends And family. More

by Luisrivera3590
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Roberts , Ronik Arroyo

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