Joe Valente
Joe Valente at Honda of Kenosha

Joe Valente | Page 114

Service Advisor

Honda of Kenosha

12180 77th Street
Bristol, WI 53104

Contact Me
4.7
1,299 Reviews

I started in the industry because I have always been fascinated by cars and racing. I also love meeting new people and getting to know my customers personally. I love my dogs and cats(I have 3 of each) and my horse. The best part of my job is helping customers have a great Honda ownership experience! Stop on by! I'd love to meet you!

Dealership Experience

12 yrs, 1 mo

Industry Experience

37 yrs, 4 mos

Specialties & Trainings

sales training

engine rebuilding

View more specialties & trainings
4.7

1,299 Reviews

Write a Review

1299 Reviews of Joe Valente

September 13, 2021

Dealership Rating
Employee Rating

I worked with Joe, who is always fantastic. However, my simple oil/fluid change appointment turned into a 4 hour stay at your location due to needed unknown maintenance. Joe kept me updated with increased More

by family8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 13, 2021

Honda of Kenosha responded

Thank you for taking the time to share your feedback with us. Joe and our service team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 13, 2021

Dealership Rating
Employee Rating

They are always knowledgeable, friendly, and efficient. Work completed accurately and thoroughly. Customer service is not overly aggressive or pushy to get sales. Their focus is on developing repeat custom More

by RcgnzALdy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Waddell , Ritchie Sutton

Sep 13, 2021

Honda of Kenosha responded

We appreciate your business and our team looks forward to serving you again soon!

September 12, 2021

Dealership Rating
Employee Rating

Service was great with Joe Valenti as always. Excellent communication and updates throughout the visit. Competing pricing combined with top notch service makes for a very pleasant experience and keeps me a More

by Suzannemflynn89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 12, 2021

Honda of Kenosha responded

Suzanne, Thank you for choosing Honda of Kenosha, your feedback and rating mean a lot to us. We're glad Joe was able to help, and we hope to see you again!

September 12, 2021

Dealership Rating
Employee Rating

Scheduling online was good and hassle free. Getting preferred time was pretty good. Drop off with Joe Valenti was, and always is, great. Cordial and very informative. Joe is definitely my go to. More

by julioroman17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 12, 2021

Honda of Kenosha responded

Julio, Thanks for sharing your thoughts about your experience with Honda of Kenosha. Joe and our team appreciate your business and hope to see you again soon!

September 09, 2021

Dealership Rating
Employee Rating

They are very informative in what they are going to do. They are very polite and curiosity they keep you updated what they are doing I’m glad they washed the also More

by jsarocka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Melissa Wilson, Karmala Sutton, Amos Longanecker , Mike Semik

Sep 09, 2021

Honda of Kenosha responded

Thank you for your very kind review. Joe, Amos, and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Kenosha.

September 09, 2021

Dealership Rating
Employee Rating

Went in for an oil change and tire rotation, but the computer was down. No problem. The work got done in an hour and we were back on the road. Excellent service. More

by HAUGFAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gina Ruiz

Sep 09, 2021

Honda of Kenosha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 08, 2021

Dealership Rating
Employee Rating

Good, prompt service. Greeted as soon as I drove in. Mr. Valente was ready and eager to address my concerns. A pleasant experience. Five stars.9 . More

by white honda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 08, 2021

Honda of Kenosha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Joe to be a positive one at Honda of Kenosha. Please don't hesitate to reach out if you need anything else.

September 08, 2021

Dealership Rating
Employee Rating

Be prepared to feel like you were transported into a used car lot. I was told I needed new tires, even though I purchased new ones less than 10,000 miles prior. Every time I go in for service I feel like I a More

by pblc42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Sep 25, 2021

Honda of Kenosha responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

September 08, 2021

Dealership Rating
Employee Rating

i called the 800 number. not very helpful i believe the call center guy never even owned a car. not very helpful. came in for express service. joe was great. he listened to me .told me the wait time. he ov More

by cgr2529
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 08, 2021

Honda of Kenosha responded

Thank you for taking the time to share your thoughts on working with Joe and our team. We're glad to hear we delivered such a great experience!

September 06, 2021

Dealership Rating
Employee Rating

Great dealership I have had great service on my CRV and the service people have been great especially Joe he is very informative . I will always have all my automotive service don at Honda of Kenosha More

by lucyebner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nate Haggerty, Amos Longanecker

Sep 07, 2021

Honda of Kenosha responded

It's great to hear that Joe was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks, Lucy, for choosing Honda of Kenosha!

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